Helpdesk & Remote PC software |
|
|
|
|
An affordable, network ready,desktop and browser based program that let's you quickly record and update support requests as well as computer, software and peripheral inventory information. Wide range or reporting and analysis tools included. AccessAble Help Desk Pro Edition features an easy to use and attractive windows based interface as well as .asp and .html pages for quickly recording, updating or searching data via browser. T The wide variety of reports include graphical and analytical
|
Type: Shareware; Released: 01/21/2007; Filesize: 26.2 MB; Price: USD $549.00;
Platforms: Windows 2000, Windows, Windows XP, Windows 2003
Tags: Computer Inventory, Customer Support, Help Desk, Support Requests, Web Enabled Help Desk |
 |
|
|
|
| Call your PC from any phone to hear the information you need. PAL can:
*Read and reply to Outlook email
*Get real-time traffic and stocks
*Play podcasts
*Voice-dial contacts
*Recite info from documents and spreadsheets
*Read web pages and blog. Personal Audio Link (PAL) is Windows-based PC software that enables you to call your PC remotely from any cell phone or telephone, and hear the information you need. You just dial a private 10-digit phone number assigned to PAL (your own PC). Then,
|
Type: Shareware; Released: 07/04/2006; Filesize: 8.3 MB; Price: USD $99.00;
Platforms: Windows XP, Windows
Tags: Access, Adondo, Audio, Call Your Pc, Informaton, Office, Outlook, Pal, Personal Audio Link, Remote |
|
|
|
|
| ManageEngine ServiceDesk Plus is a web based, easy to use Help Desk and Asset Management software whose features include contract managenent, purchasing and knowledge management functionalities. By integrating Ticketing, Asset Tracking, Purchasing, Contract Management and Knowledge base in one low-cost, easy-to-use package, ServiceDesk Plus gives you the ability to improve productivity of your IT Service team and keep your end-users happy.
ServiceDesk
|
Type: Freeware; Released: 02/28/2007; Filesize: 33.1 MB; Price: USD $0.00;
Platforms: Windows 2000, Windows, Windows XP, Windows 2003
Tags: Asset Management, Contract Management, Help Desk, Helpdesk Software, Inventory Management, Knowledge Base, Purchase Order Management, Service Desk, Sla Management, Trouble Ticketing |
|
|
|
|
| Been There, Done That! is an affordable IT help desk program. Quickly and easily record, update, search and report on users, their computers, software, peripherals and their problems. This version adds integrated charts and backup and restore. Been There, Done That is an affordable help desk program designed for the poor, overworked IT support person on a tight budget. The attractive and easy to learn interface makes it easy to record information about your users, their computers, peripherals
|
Type: Shareware; Released: 12/28/2005; Filesize: 4.2 MB; Price: USD $169.00;
Platforms: Windows 98, Windows, Windows 2000, Windows XP
Tags: Computer Inventory, Customer Support, Help Desk, It Help Desk |
|
|
|
|
| Support for Windows Vista. Telecommute, travel and remotely access your programs and files. Provide remote support through firewalls in seconds. New Host Discovery makes remote support setup and management a breeze! 9 languages, Free Trial. New - Support for Windows Vista
Beyond Remote 2.2 with ReverseConnect technology is a powerful remote access and support tool for individuals,
businesses, and service providers.
New to Beyond Remote:
- Entirely new user interface featuring 6 new
|
Type: Shareware; Released: 04/22/2007; Filesize: 5.9 MB; Price: USD $19.95;
Platforms: Windows 98, Windows, Windows Me, Windows NT, Windows 2000, Windows XP, Windows 2003
Tags: Beyond Remote, Helpdesk, Helpdesk Software, Remote Access, Remote Access To Computer, Remote Control, Remote Control Software, Remote Desktop, Remote Support, Telecommuting |
|
|
|
|
| Free live chat software for online sales and support teams. Increase sales, improve customer service, and reduce support costs. Simply install the client and add a chat button to your website to start chatting with your visitors. Upgrade to a paid edition to also manage sales leads, manage inbound emails, manage help desk tickets, and initiate pro-active chats with visitors. Used by over 11,000 active websites.
|
Type: Freeware; Released: 05/24/2005; Filesize: 4.2 MB; Price: USD $0.00;
Platforms: Windows 98, Windows, Windows Me, Windows 2000, Windows XP, Windows 2003
Tags: Chat, Contact, Contact Manager, Contacts, Crm, Customer, Customers, Email, Email Management, Email Manager |
|
|
|
|
| Free live chat software for online sales and support teams. Increase sales, improve customer service, and reduce support costs. Simply install the client and add a chat button to your website to start chatting with your visitors. Upgrade to a paid edition to also manage sales leads, manage inbound emails, manage help desk tickets, and initiate pro-active chats with visitors. Used by over 11,000 active websites.
|
Type: Freeware; Released: 12/25/2006; Filesize: 4.6 MB; Price: USD $0.00;
Platforms: Windows 98, Windows, Windows Me, Windows 2000, Windows XP, Windows 2003
Tags: Chat, Contact, Contact Manager, Contacts, Crm, Customer, Customers, Email, Email Management, Email Manager |
|
|
|
|
| Comprehensive trouble ticket tracking software for help desks and call centers. User-friendly interface offers customizable screens, multiple layer issue status tracking, issue folder filing system, hierarchy issue structure, skills based assignment of issues, custom and required user fields, knowledgebase (including HTML editor), product and contract tracking, reports, queries, etc. Expansion modules run as set-and-forget services and are available
|
Type: Demo; Released: 04/19/2007; Filesize: ; Price: USD $995.00;
Platforms: Windows XP, Windows, Windows 2000, Windows 2003
Tags: Bug, Desk, Help, Help Desk Software, Software, Ticket, Tracking, Trouble |
|
|
|
|
| CafeMan is the virtual cyber cafe manager who works for you automating the whole process of you cafe management, billing, keeping track of activities, etc. The server keeps track of client loggings as if you were maintaining it! You can convert your system to annoyance free pre-paid card system with this software without changing any of your hardware architecture.
The application also supports post-paid
|
Type: Shareware; Released: 01/01/2004; Filesize: 17.0 MB; Price: USD $49.00;
Platforms: Windows 3.x, Windows, Windows 95, Windows 98, Windows Me, Windows XP, Windows NT, Windows 2000, Windows 2003
Tags: Billing, Cyber Cafe Management, Monitoring, Remote Control, Security, Virtual Cyber Cafe Manager |
|
|
|
|
| The DataTrack System is an affordable, web enabled service and support management system designed for call centers, help desks, customer support centers, IT departments, and software development teams. Comprised of the DataTrack Server, Desktop Client, and Web Client, the DataTrack System offers an innovative, all-inclusive solution for organizations of all sizes and types. The DataTrack System helps with all facets of your help desk, including such
|
Released: 10/23/2006; Filesize: 12.7 MB; Price: USD $349.99;
Platforms: Windows 98, Windows, Windows Me, Windows NT, Windows 2000, Windows XP, Windows 2003
Tags: Call Center, Customer Support, Defect Tracking, Help Desk Software, Helpdesk, Helpdesk Software, Issue Tracking, Support Management, Trouble Ticket, Work Order Management |
|
|
|
|
| DEKSI CRM is a powerful and feature rich multi-platform and scalable, on demand, Web-enabled CRM solution complete with marketing automation, sales force and contact automation, contract automation, quote and invoice management, product management, sales forecasting, reporting and analysis, integration with MS Outlook, MS Excel, Adobe PDF, Website integration, logistics, trip and employee management, shared calendar, instant messaging and chat and
|
Type: Shareware; Released: 02/29/2008; Filesize: 36.4 MB; Price: USD $395.00;
Platforms: Windows 2000, Windows 2003, Windows NT, Windows Vista, Windows XP
Tags: Contact Management, Crm, Crm Software, Customer Assistance, Customer Management, Customer Relationship Management Software, Customer Support, Deksi Crm, Sales Force Automation, Service Management |
|
|
|
|
| DEKSI CRM for Linux is a powerful and feature rich multi-platform and scalable, on demand, Web-enabled CRM solution. DEKSI CRM for Linux is a powerful and feature rich multi-platform and scalable, on demand, Web-enabled CRM solution complete with marketing automation, sales force and contact automation, contract automation, quote and invoice management, product management
|
Type: Shareware; Released: 04/23/2007; Filesize: 32.2 MB; Price: USD $595.00;
Platforms: Windows NT, Windows, Windows 2000, Windows XP, Windows 2003
Tags: Contact Management, Crm, Crm Software, Customer Assistance, Customer Management, Customer Relationship Management Software, Customer Support, Deksi Crm, Sales Force Automation, Service Management |
|
|
|
|
| Desktop Authority reduces total cost of desktop and application ownership by enabling administrators to proactively secure, manage, support and inventory desktops from a central location.
|
Type: Demo; Released: 05/15/2006; Filesize: 116.5 MB; Price: USD $0.00;
Platforms: Windows 95, Windows, Windows 98, Windows Me, Windows NT, Windows 2000, Windows XP
Tags: Desktop Administration, Desktop Management, Help Desk, Network Administration, Password, Remote Access, Remote Pc, Share Desktop |
|
|
|
|
| Desktop Authority Express reduces total cost of desktop and application ownership by enabling administrators to proactively secure, manage, support and inventory desktops from a central location.
|
Type: Demo; Released: 05/15/2006; Filesize: 19.2 MB; Price: USD $0.00;
Platforms: Windows 95, Windows, Windows 98, Windows Me, Windows NT, Windows 2000, Windows XP
Tags: Desktop Configuration, Drive Mapping, Folder Redirection, Login Scripting, Mail Profiles, Office Settings, Printer Deployment, Roaming Profiles, Shortcut Management |
|
|
|
|
| Available as a standalone application or as an integrated module of DNA, NetSupport Helpdesk is a powerful and wholly web based solution providing detailed recording and tracking of user Help Requests. Reduce the TCO (Total Cost of Ownership) by decreasing the number of vendors you are managing, improving help desk support, enforcing configuration standards and effectively migrating to new technologies.
Track and manage licenses using the inventory
|
Type: Demo; Released: 11/29/2004; Filesize: 49.2 KB; Price: USD $1600.00;
Platforms: Windows NT, Windows, Windows 2000, Windows XP, Windows 2003
Tags: Active Directory, Dna, Helpdesk, Helpdesk Software, Netsupport, Web Based |
|
|
|
|
| Find and track hardware and software over LAN or WAN networks, be informed when changes occur on the IT Assets that you manage, streamline helpdesk operations, proactively resolve support requests and provide better support to your end users. Take control of the hardware and software on your networks, ensure software license compliance, and provide better support to your end users.
Built using industrial strength MS SQL Server 2000 databases, Enterprise Server provides core functionality
|
Released: 06/19/2006; Filesize: 86.5 MB; Price: USD $395.00;
Platforms: Windows 95, Windows, Windows 98, Windows Me, Windows NT, Windows 2000, Windows XP, Windows 2003
Tags: Audit, Helpdesk, Inventory, Management, Network, Network Auditing, Network Auditor, Network Management |
|
|
|
|
| Find and track hardware and software over LAN or WAN networks, be informed when changes occur on the IT Assets that you manage, streamline helpdesk operations, proactively resolve support requests and provide better support to your end users. Take control of the hardware and software on your networks, ensure software license compliance, and provide better support to your end users.
Built using industrial strength MS SQL Server 2000 databases, Enterprise Server is provides core functionality
|
Released: 06/19/2006; Filesize: 155.2 MB; Price: USD $895.00;
Platforms: Windows 95, Windows, Windows 98, Windows Me, Windows NT, Windows 2000, Windows XP, Windows 2003
Tags: Audit, Helpdesk, Inventory, Management, Network, Network Auditing, Network Auditor, Network Management |
|
|
|
|
| Enterprise Security Reporter automates the documentation of Windows security for compliance audits and security reviews, preventing data theft, protecting confidential records and meeting regulatory requirements.
|
Type: Demo; Released: 05/15/2006; Filesize: 58.3 MB; Price: USD $0.00;
Platforms: Windows 95, Windows, Windows 98, Windows Me, Windows NT, Windows 2000, Windows XP
Tags: Enterprise Compliance Reporting, It Compliance Reporting, Network Compliance Reports, Network Permissions Reporting, Network Reporting, Network Security Auditing Software, Windows Network Reporting |
|
|
|
|
| Greet your customers online, and help them buy! eTalkup is a free service that enables you to keep track of who's visiting your web site and to chat with them in real-time. Many online shoppers have questions and when they cannot be answered they may become frustrated and annoyed and leave. eTalkup helps your business make money by enabling you to providing great customer service to your online customers.
|
Type: Freeware; Released: 06/12/2008; Filesize: 3.1 MB; Price: USD $0.00;
Platforms: Windows 2000, Windows 2003, Windows Vista, Windows XP
Tags: Crm, Help Desk, Live Chat, Live Customer Service, Live Customer Support, Live Help, Live Person, Live Support, Web Analytics, Web Statistics |
|
|
|
|
|
| File System Auditor audits, reports and alerts on Windows file server activity, showing who touched which files and folders, when and on what server.
|
Type: Demo; Released: 05/15/2006; Filesize: 49.3 MB; Price: USD $0.00;
Platforms: Windows 95, Windows, Windows 98, Windows Me, Windows NT, Windows 2000, Windows XP
Tags: Audit File System Usage, Event Log Analyzer, Event Log Monitor, Ntfs Auditing, Windows Auditing |
|
|
|
