Helpdesk & Remote PC software |
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Collaborate on helpdesk tickets in Outlook. Create tickets from e-mail or webform. Describe problems using attached files and rich text. Sort tickets. Get information from the Outlook contacts or the GAL. Open tickets are stored in Outlook and in an Access or SQL database. Closed tickets are retained only in the database but can be searched and re-created in Outlook if needed. Mail conversations can be tracked. Powerful, integrated Statistics tool
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Type: Shareware; Released: 01/10/2007; Filesize: 6.8 MB; Price: USD $690.00, EUR 500;
Platforms: Windows 2000, Windows 2003, Windows XP
Tags: Computer Support, Customer Support, Essential Statistics, Group Support, Help Desk Management, Help Desk Software, Help Desk Solution, Help Statistics, Helpdesk, Issue Tracking |
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| ManageEngine SupportCenter Plus is a complete web-based Customer Service & Support Software offering Trouble Ticketing, Account & Contact Management, SLA Management & Knowledge base in one low-cost, easy-to-use package for superior Customer Support. ManageEngine SupportCenter Plus is a 100% web-based Customer Service and Support Software that offers Trouble Ticketing, Account & Contact Management, SLA Management and Knowledge base in one low-cost, easy-to-use package. It helps you track and resolve
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Type: Freeware; Released: 11/05/2007; Filesize: 31.3 MB; Price: USD $0.00;
Platforms: Linux, Windows 2000, Windows 2003, Windows XP
Tags: Customer Service Management Software, Customer Support Software, Knowledge Base, Request Tracking, Self Service Portal, Service Level Agreement |
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| File System Auditor audits, reports and alerts on Windows file server activity, showing who touched which files and folders, when and on what server.
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Type: Demo; Released: 05/15/2006; Filesize: 49.3 MB; Price: USD $0.00;
Platforms: Windows 95, Windows, Windows 98, Windows Me, Windows NT, Windows 2000, Windows XP
Tags: Audit File System Usage, Event Log Analyzer, Event Log Monitor, Ntfs Auditing, Windows Auditing |
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| Windows systems management & help desk tool with many features such as:
-Remote Control
-Process Control
-Wake On LAN (WOL)
-Shutdown Tool
-WMI Tool
-Health monitor
-Reporting (Hardware/Software)
-Search & modify registies. MetaLAN is a tool for Windows network administrators and support staff. MetaLAN allows administrators to easily Remote Control, wakeup, shutdown, report on hardware and software, registry manipulation, kill errant processes on Windows servers and workstations
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Type: Shareware; Released: 11/14/2005; Filesize: 3.7 MB; Price: USD $75.00;
Platforms: Windows NT, Windows, Windows 2000, Windows XP
Tags: Help Desk, Helpdesk, Inventory, Network Admin, Network Management, Registry, Registry Editor, Remote Control, Reporting, Shutdown |
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| Macros - Help Desk Reply Automation and Macro Software.
Macros allows you to store your commonly typed information and recall it instantly using hotkeys. (EG. F1, F2 etc...)
it is the ultimate time saving tool for your help desk support staff, ideal for any help desk application. The time saved by your support staff can reduce help desk costs and save you thousands of dollars and free them up to do other tasks.
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Type: Shareware; Released: 09/22/2006; Filesize: 951.8 KB; Price: USD $29.95;
Platforms: Windows 95, Windows, Windows 98, Windows Me, Windows NT, Windows 2000, Windows XP, Windows 2003
Tags: Help Desk, Help Desk Software, Help Desk Solution, Keyboard Layout, Keyboard Shortcut, Macro, Macros, Type, Web Based Help Desk, Windows Hot Key |
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| Access your computer connected to the Intranet/Internet via Internet Explorer from anywhere in the world. PC in Internet Explorer(PC-in-IE) is a secure and simple way to access your computer connected to the Intranet/Internet via Internet Explorer from anywhere in the world. You can read your e-mail, work on the documents and resources and retrieve important
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Type: Shareware; Released: 04/14/2007; Filesize: 2.5 MB; Price: USD $19.95;
Platforms: Windows 2000, Windows, Windows XP, Windows 2003
Tags: Remote Access, Remote Control, Remote Desktop, Remote Pc, Remote Screen |
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| Help Desk for IIS is a web-based help desk software solution for delivering
customer service and support. It easily installs on your web server as ISAPI
extension for Microsoft Internet Information Services. You don't need any
additional software for your customers or technicians except web browser.
Open support requests via login or send an email to create a support ticket.
Help Desk for IIS gives you the ability to improve productivity of your
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Type: Shareware; Released: 12/21/2006; Filesize: 4.1 MB; Price: USD $199.00;
Platforms: Windows XP, Windows, Windows NT, Windows 2000, Windows 2003
Tags: Help Desk, Helpdesk, Support Desk, Web Based, Webbased, Webbased Help Desk, Webbased Helpdesk |
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| Razordesk is a fully featured Web Helpdesk IT ticketing system. Features include windows style user interface, contracts, notifications, reporting, jeopardy warning and much more. Free Edition supports 3 simultaneous users. Easy to install. With options to suite small, medium and large organisations, Razordesk is the tool you need to manage your company’s IT support requirements. Staff and end users alike will appreciate its intuitive web-based console. Effortlessly track “help
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Type: Freeware; Released: 10/23/2006; Filesize: 10.3 MB; Price: USD $0.00;
Platforms: Windows 2000, Windows, Windows XP, Windows 2003
Tags: Crm, Customer Support, Helpdesk, Razordesk, Support, Technical Support, Ticketing System, Trouble Ticket |
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| Support for Windows Vista. Telecommute, travel and remotely access your programs and files. Provide remote support through firewalls in seconds. New Host Discovery makes remote support setup and management a breeze! 9 languages, Free Trial. New - Support for Windows Vista
Beyond Remote 2.2 with ReverseConnect technology is a powerful remote access and support tool for individuals,
businesses, and service providers.
New to Beyond Remote:
- Entirely new user interface featuring 6 new
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Type: Shareware; Released: 04/22/2007; Filesize: 5.9 MB; Price: USD $19.95;
Platforms: Windows 98, Windows, Windows Me, Windows NT, Windows 2000, Windows XP, Windows 2003
Tags: Beyond Remote, Helpdesk, Helpdesk Software, Remote Access, Remote Access To Computer, Remote Control, Remote Control Software, Remote Desktop, Remote Support, Telecommuting |
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| VerifyMyPC is the change tracking and management tool that watches for important changes to computers running Microsoft Windows NT/2000/XP/2003/Vista. Reduce technical support times from 2 hours to 5 minutes by tracking important changes made to systems. Start with the high-level summary of easy-to-understand sentences and optionally drill down to files and registry entries. Have intelligent conversations between users/customers and IT. Instead of
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Type: Shareware; Released: 04/07/2007; Filesize: 3.5 MB; Price: USD $10.00;
Platforms: Windows NT, Windows, Windows XP, Windows 2000, Windows 2003
Tags: Computer Changes, Helpdesk, Technical Support |
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| Run multiple Remote Desktops inside a single window with a tabbed interface. Using a connection manager you can arrange your remote desktop connection settings logically according to how you work. Designed for IT Support Professionals. Run multiple Remote Desktop Connections inside a single window with a tabbed interface. Using a connection manager you can arrange your remote desktop connection settings logically according to how you work. Designed for IT Support Professionals who
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Type: Shareware; Released: 02/17/2006; Filesize: 683.1 KB; Price: USD $34.95;
Platforms: Windows 2000, Windows, Windows XP, Windows 2003
Tags: Connection Manager, Helpdesk, Rdp, Rdp Manager, Remote Desktop Connection, Support |
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| Available as a standalone application or as an integrated module of DNA, NetSupport Helpdesk is a powerful and wholly web based solution providing detailed recording and tracking of user Help Requests. Reduce the TCO (Total Cost of Ownership) by decreasing the number of vendors you are managing, improving help desk support, enforcing configuration standards and effectively migrating to new technologies.
Track and manage licenses using the inventory
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Type: Demo; Released: 11/29/2004; Filesize: 49.2 KB; Price: USD $1600.00;
Platforms: Windows NT, Windows, Windows 2000, Windows XP, Windows 2003
Tags: Active Directory, Dna, Helpdesk, Helpdesk Software, Netsupport, Web Based |
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| Whaddidoo. Anyone who has provided technical support to users knows that problems rarely only happen once. Time and again, the same old problems will rear their ugly heads. There are plenty of times you'll remember the problem, but not the solution. Most knowledgebases
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Type: Shareware; Released: 07/14/2006; Filesize: 1 B; Price: USD $24.97;
Platforms: Windows 98, Windows, Windows Me, Windows XP, Windows 2000, Windows 2003
Tags: Assist, Help Desk, Knowledgebase, Recurring Problems, Search, Tech Support, Technical, Vectorspace |
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| Do get lots of e-mail? You need ReplyButler! Your personal Butler prewrites the addressing in the mails, administrates your text modules and sorts your e-mails into folders. Try it now! How often did you type "Dear Mrs. ..." and added a few words that were almost always the same? Why bother with such repetitive task? We don't and you shouldn't either That’s why we created the ReplyButler, an add-on for Microsoft Oulook that saves
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Type: Freeware; Released: 03/12/2007; Filesize: 1.8 MB; Price: USD $0.00;
Platforms: Windows Me, Windows, Windows NT, Windows XP, Windows 2000, Windows 2003
Tags: Boilerplates, Email Tool, Mail Support, Mail Tool, Outlook Addin, Outlook Plugin, Outlook Tool, Support Tool, Text Modules |
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| RemotePass enables you to take over any computer from anywhere in less than 10 seconds! The only requirement is an internet connection! RemotePass works transparantly through Firewalls, Proxy servers and any other type of security device! RemotePass Access enables you to remotely support any user that is internet enabled and to closely administer key systems without any configuration to the local and remote network or firewall.
You can instantly remote control any internet enabled computer
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Released: 11/01/2006; Filesize: 1.6 MB; Price: USD $95.00;
Platforms: Windows 95, Windows, Windows 98, Windows Me, Windows XP, Windows NT, Windows 2000, Windows 2003
Tags: Access, Anywhere, Assistence, Control, Desktop, Firewall Friendly, Remote, Remotepass, Support, Trhough Anywhere |
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| ONTIVA FUSION is a fully integrated communication solution that facilitates real-time sales, customer support and marketing strategy through the Internet.
ONTIVA provides the next generation of online eCRM products with an intuitive and easy-to-use solution capable of supporting and managing the interaction needs of your company's online customers via chat or VOIP.
Phone calls, faxes, employee overhead and other support operating costs are
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Type: Shareware; Released: 07/25/2006; Filesize: 7.5 MB; Price: USD $14.99;
Platforms: Windows 2000, Windows, Windows XP, Windows 2003
Tags: Boldchat, Crm, Fusion, Live Chat, Live Person, Live Support, Ontiva, Website Crm, Website Support, Website Tools |
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| LogOnMyPC is the next level Web-based service that allows you to remote control your office PC or network from any Internet-connected computer include wireless PDA even if both sides behind firewall. You don't need open any port on your office firewall,integrate your exist network security. Access to your PC and network resource(email, programs,share drivers) from anywhere.Log off your PC when you left office, log on your PC at LogOnMyPC.com. The
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Type: Shareware; Released: 07/04/2004; Filesize: 625.6 KB; Price: USD $6.00;
Platforms: Windows 3.x, Windows, Windows 95, Windows 98, Windows Me, Windows NT, Windows 2000, Windows XP, Windows 2003
Tags: Customer Support, File Transfer Pass Through Firewall, Free Download Software, Gotomypc Alternative, Online Help, Pc Anywhere, Pc Remote Control Software, Pcanywhere Alternative, Remote Email Access, Remote Help |
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| Internet Organizer Deluxe provides your business with a central place to organize web addresses, e-mails, login names, passwords, notes, advertising, and all other net activities. Internet Organizer Deluxe is a Windows software that allows business and home PC users to organize Web related information. For the computer novice, Internet Organizer's intuitive interface and ready-to-use solutions make it easy to set up and use.
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Type: Shareware; Released: 01/09/2007; Filesize: 9.1 MB; Price: USD $75.00;
Platforms: Windows 95, Windows, Windows 98, Windows Me, Windows NT, Windows 2000, Windows XP, Windows 2003
Tags: Addresses, Bookmarks, Catalog, Favorites, Organize, Sites, Url, Web |
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| 30 Free fully licensed basic templates from the acclaimed Powerbacks collection. 1024 x 768 pixels in both pot and jpg formats, compatible with PowerPoint 2000-2004. Powerbacks offers various gradients, textures and fractals to enhance presenting.
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Type: Freeware; Released: 11/01/2005; Filesize: 19.6 MB; Price: USD $0.00;
Platforms: Windows 98, Windows, Windows Me, Windows NT, Windows 2000, Windows XP, Windows 2003, Mac OS X, Macintosh
Tags: Backgrounds, Free, Microsoft, Powerpoint, Presentation, Templates |
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| IntelliNOTES - Lotus Notes and Domino SMB (Small Business) CRM system provides a complex management suite of advanced tools to aid in managing and developing business contacts and clients. The crm is a powerful system suitable for different small business companies (SMB). It allows creating and managing of several types of documents/records such as: Companies, Contacts, Communications, company Mailing Lists, Tasks, Documents, and more.
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Type: Shareware; Released: 01/12/2007; Filesize: 7.2 MB; Price: USD $1000.00;
Platforms: Windows 3.x, Windows, Windows 95, Windows 98, Windows Me, Windows NT, Windows 2000, Windows XP, Windows 2003
Tags: Application, Centuria, Centuria.co.uk, Crm, Crm Lite, Data, Demo, Domino, Dominocrm, Intellinotes |
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