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PrettyMay call center for Skype (PMCCS) is a 100% software-based Skype PBX that replaces traditional proprietary hardware PBX / PABX.
It allows SMBs to quickly and affordably implement a Skype PBX (aka PABX) system with auto-attendant, interactive voice response (IVR), Automatic call Distribution (ACD), call recording and personalized voicemail capabilities - and a lot more as well.
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Type: Shareware; Released: 05/30/2008; Filesize: 6.6 MB; Price: USD $200.00;
Platforms: Windows 2003, Windows Vista, Windows XP
Tags: Auto-attendent, Automatic Call Distribution ACD, Call Queueing, Company Directory Dial-By-Name, Ivr, Music information on hold, Skype Pbx, Visual Call-Flow Menu Builder, Voicemail |
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| Terrasoft call center provides tools for registration and analyzing of incoming and outgoing calls, redirecting incoming calls to selected Terrasoft CRM users, process calls from different contacts according to the established rules. Terrasoft call center Server is a separate module of popular Terrasoft CRM that provides tools for registration and analyzing of incoming and outgoing calls, redirecting incoming calls to selected Terrasoft CRM users, process calls from different contacts
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Type: Demo; Released: 01/10/2005; Filesize: 9.9 MB; Price: USD $2490.00;
Platforms: Windows 98, Windows, Windows Me, Windows NT, Windows 2000, Windows XP, Windows 2003
Tags: Call Center, Call Centre, Crm, Crm Application, Crm Software, Crm Solution, Crm System, Crm Tools, Crm Vendor, Customer Relationship Management |
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| An advanced, yet simple-to-use telephone tware answering machine for your voice modem. All the features you'd expect are supported: call monitoring and logging, Caller ID with pop-ups and voice alerts, "white" and "black" lists, and others. An advanced, yet simple-to-use phone answering machine for your voice modem. All the features you'd expect are supported: call monitoring and logging, Caller ID with pop-ups and voice alerts, "white" and "black" lists, customizable and personalized greetings
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Type: Shareware; Released: 03/01/2007; Filesize: 2.3 MB; Price: USD $39.95;
Platforms: Windows 98, Windows, Windows Me, Windows NT, Windows XP, Windows 2000, Windows 2003
Tags: Call, Call Forward, Call Recording, Caller, Caller Id, Conversation, Monitor, Paging, Phone, Record |
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| 4PSA VoipNow is a PBX software for service providers and enterprises. deployed in various working scenarios, to provide hosted VoIP services in high availability xSP environments, advanced call center services or enterprise telephony in organizations of all sizes. Standard PBX features:Caller ID / call management / call recording / Voicemail / DND (do not disturb) function / call cascading / ring groups/ music on hold/ DID management / call monitoring
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Type: Freeware; Released: 02/17/2009; Filesize: 4.0 KB; Price: USD $0.00;
Platforms: Windows
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| Answering Machine for scripting your own professional call center business scripts using a voice modem. Features Caller-ID, Wave Playback, Wave Recording, Digit Monitoring, POP3 Email Manipulation, Speech Recognition and Synthesis
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Type: Shareware; Released: 02/17/2009; Filesize: 4.4 MB; Price: USD $199.00;
Platforms: Windows
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| Would you like to record phone calls ? Red call Recorder 1.1 is the perfect way ! this a must have tool: record, edit and save many hours of phone calls to a common compressed wave file (up tp 1.1KBps) - all with just a click of your mouse. Would you like to record phone calls ? 'Red call Recorder 1.1' is the perfect way. When accepting a call, this program will immediately recognize the caller, than just click the button and start recording. You can pause, or continue recording, all in
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Type: Shareware; Released: 02/20/2007; Filesize: 920.8 KB; Price: USD $22.50;
Platforms: Windows 95, Windows, Windows 98, Windows Me, Windows NT, Windows 2000, Windows XP
Tags: Call Recorder, Record Calls, Record Phone Call, Wave Phone Call |
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| With Bluetooth PC Dialer a phone call is never more then one click away independent of where the number is located on your PC. Bluetooth PC Dialer is both a stand-alone application and an Outlook plug in. Today there do not exist any efficient way of making a phone call to a number not stored in the mobile phone. Bluetooth PC Dialer has been developed to solve this issue. With Bluetooth PC Dialer a phone call is never more then one click away independent
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Type: Shareware; Released: 12/01/2005; Filesize: 2.4 MB; Price: USD $9.95;
Platforms: Windows 98, Windows, Windows Me, Windows 2000, Windows XP
Tags: Bluetooth Pc Dialer, Bluetooth Shareware, Call, Mobile Phone, Outlook |
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| Do you often have to take some action right after the call? Like call back, make a note, make a calendar entry? Then AfterCall application is exactly for you!After your conversation ends, the message window with call details appears, and you have quick access to all needed actions, like: call number, send message, add to contacts, add a calendar entry etc.Key Features:Quick access to most used actions after a conversation endsExact call info with
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Type: Shareware; Released: 02/17/2009; Filesize: 256.0 KB; Price: USD $9.99;
Platforms: Windows
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| Modeling tool that simplifies and speeds up the creation and maintenance of UML sequence diagrams and telecom/wrieless call flow diagrams. It automatically takes care of layout and formatting (across multiple pages if needed). Sequence Diagram Editor simplifies the creation and maintenance of UML sequence diagrams and call flows. It automatically takes care of layout and formatting (across multiple pages if needed) allowing you to easily create sequence diagrams much faster
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Type: Shareware; Released: 11/07/2005; Filesize: 6.8 MB; Price: USD $99.00;
Platforms: Windows XP, Windows, Windows 2000, Windows 2003
Tags: Call Flow, Sequence Diagram, Uml |
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| Search for telephone numbers on Federal, State, and Company Do-Not-call Lists quickly and easily. Features include a quick search and a Scrub feature, which can either remove Do-Not-call contacts from spreadsheets or group Do-Not-call entries separately from Callable entries. Do-Not-call violations can be very costly. Currently, the FTC's largest fine is $11,000 per violation. Use of Do-Not-call software like Do-Not-call List Registry Check 2.0 can
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Type: Shareware; Released: 10/01/2005; Filesize: 23.0 MB; Price: USD $99.99;
Platforms: Windows Me, Windows, Windows 2000, Windows XP, Windows 2003
Tags: Call, Commission, Dnc, Do, Federal, Ftc, Law, List, Marketing, Not |
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| Axon is a virtual PBX designed to manage calls within a business or call center environment. Any business, whether small or large, can now implement a scalable PBX solution with an existing PC which connects to phone lines and extensions using VoIP technology.
Offering all the normal features of a traditional PBX such as allowing internal or external calls and more advanced call queuing for call center applications the software routes all calls
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Type: Freeware; Released: 11/01/2005; Filesize: 323.2 KB; Price: USD $0.00;
Platforms: Windows 95, Windows, Windows 98, Windows Me, Windows NT, Windows XP, Windows 2000, Windows 2003
Tags: Axon, Call Conductor, Call Controller, Call Delegation, Call Delegator, Call Manager, Pbx Controller, Pbx Delegation, Pbx Director, Pbx Manager |
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| Don't miss another call while online! PhoneTray Dialup will notify you when someone is calling while you're online. You can choose to take the call or ignore the call. Plus, this Caller ID software logs your incoming calls and blocks unwanted calls. Don't miss another call while online! Yes, you can stay online without missing important calls when you're using dial-up internet!
PhoneTray Dialup will notify you when someone is calling while you are online. You can choose to take the call or ignore
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Type: Shareware; Released: 05/07/2007; Filesize: 1.4 MB; Price: USD $15.95;
Platforms: Windows 98, Windows, Windows Me, Windows 2000, Windows XP, Windows 2003
Tags: Announce, Answer, Call Waiting, Caller Id, Callerid, Cid, Dialup, Dialup, Internet, Modem |
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| rapidHELP is an Intranet- and Internet solution for call Centre, Helpdesk and Support services and the tool for Hotliners and Supporters. This is rapidHELP
rapidHELP is an Intranet- and Internet solution for call Centre, Helpdesk and Support services and the tool for Hotliners and Supporters.
Functional Overview
Transparent Data flow
Through its transparent data flow, rapidHELP
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Type: Demo; Released: 01/10/2005; Filesize: 45.0 MB; Price: USD $0.00;
Platforms: Windows 2000, Windows, Windows XP
Tags: Call, Call Center, Callcenter, Helpdesk, Helpdesk For Free, Helpdesk Software, Knowledge Base, Knowledgebase, Pdf, Service |
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| All telephone conversations will be monitored and recorded after you install the program. Caller ID information will be logged as well. Recording telephone conversations is essential nowadays. With a hard-copy of a telephone call, you will be able to prove your case. The program also popups and logs caller ID information. Phone call Recorder can work as a powerful answering machine too
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Type: Shareware; Released: 02/05/2007; Filesize: 337.1 KB; Price: USD $34.95;
Platforms: Windows 95, Windows, Windows 98, Windows Me, Windows XP, Windows 2000
Tags: Argument, Audio, Call, Callcenter, Callcentre, Cell, Center, Centre, Consumer, Conversation |
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| MSCExec allows you to call OS command or launch an application right from your script. You can set parameters for the call and check results.
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Type: Freeware; Released: 03/03/2005; Filesize: 688.0 KB; Price: USD $0.00;
Platforms: Windows 95, Windows, Windows 98, Windows Me, Windows NT, Windows 2000, Windows XP, Windows 2003
Tags: Activex, Asp, Asp Component, Chili Soft, Chiliasp, Com, Components, Freeware, Iis, Javascript |
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| Beyond Phone is the best internet phone service. Now you can make substantial savings on every call you make. It allows you to call from your PC from anywhere to anywhere in the world at lowest rates ever.There are no hidden monthly fees or connection charges, and no minimum call length. Great low international rates as well.
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Type: Shareware; Released: 02/17/2009; Filesize: 3.0 MB; Price: USD $2.00;
Platforms: Windows
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| Covered call Calculator that calculates static and assigned returns based on stock price, call strike and call price. Also works backwards to find the stock price, call strike or call price in order to obtain a specific return.
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Type: Freeware; Released: 06/25/2009; Filesize: 66.4 KB; Price: USD $0.00;
Platforms: Windows 2000, Windows 2003, Windows 3.x, Windows 95, Windows 98, Windows Me, Windows NT, Windows Vista, Windows XP
Tags: Covered Call, Covered Call Calculator, Covered Calls, Option, Option Trading, Options, Options Trading, Stock Option, Stock Options |
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| call Shop Billing solution will help you start generating new revenue stream by providing low cost telecommunication services. In a typical call shop operation customers come to the location of the shop, make a telephone call from one of the phone bo. Using our call Shop Billing system you can even grant customers with credit by taking payment before even they make a call. So with us you will have two options either to bill your customers after the completion of call (Post Paid Billing) or accept payment
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Type: Shareware; Released: 01/01/2004; Filesize: 55 B; Price: USD $960.00;
Platforms: Windows 98, Windows, Windows Me, Windows NT, Windows XP, Windows 2000
Tags: Call Shop Billing, Call Shop Billing Software, Call Shop Billing Solution, Call Shop Billing System, Call Shop System, Dialers, Ip Telephony, Telecom, Voip, Voip Call Shop |
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| Automatically schedule up to 25 doctors to 5 daily calls each day for up to a year with Excel. call preferences and qualifications are combined with doctor availability and call history each day to randomly select who is assigned to each call. Automatically schedule up to 100 doctors to 10 daily calls each day for up to a year with Excel. call preferences and qualifications are combined with doctor availability and call history each day to randomly select who is assigned to each call. Holiday
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Type: Shareware; Released: 01/31/2007; Filesize: 2.3 MB; Price: USD $299.00;
Platforms: Windows 95, Windows, Windows 98, Windows Me, Windows NT, Windows 2000, Windows XP, Windows 2003
Tags: Automatic Doctors Calls, Doctor Call Assignments |
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| MSCExec allows you to call OS command or launch an application right from your script. You can set parameters for the call and check results.
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Type: Shareware; Released: 03/03/2005; Filesize: 120.9 KB; Price: USD $58.95;
Platforms: Windows,
Tags: Activex, Asp, Asp Component, Chili Soft, Chiliasp, Com, Components, Freeware, Iis, Javascript |
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