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call tracking database |
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Comprehensive trouble ticket tracking software for help desks and call centers. User-friendly interface offers customizable screens, multiple layer issue status tracking, issue folder filing system, hierarchy issue structure, skills based assignment of issues, custom and required user fields, knowledgebase (including HTML editor), product and contract tracking, reports, queries, etc. Expansion modules run as set-and-forget services and are available
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Type: Demo; Released: 04/19/2007; Filesize: ; Price: USD $995.00;
Platforms: Windows XP, Windows, Windows 2000, Windows 2003
Tags: Bug, Desk, Help, Help Desk Software, Software, Ticket, Tracking, Trouble |
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| HelpMaster PRO Enterprise Edition is a Help Desk/CRM system. It features a full client-server SQL Server database as its core and offers a complete list of enterprise features. Key Features include: Complete call tracking; Fast Problem Resolution; Web Access for Client and Staff; Automatic call Escalation; Very Customizable; Flexible Contact Management; Asset Management; Change Management; Comprehensive E-mail/pager/SMS support; and more!
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Type: Shareware; Released: 02/17/2009; Filesize: 31.0 MB; Price: USD $595.00;
Platforms: Windows
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| The Stored Procedure Proxy Generator is designed to radically simplify solving the problem of complexity of preparing to call database stored procedures from external code. Based on the information taken from the specified database it builds .NET-assembly with a set of methods representing proxies for the chosen stored procedures of the database. After that the calling of the stored database is an elementary call of the built proxy method.
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Type: Shareware; Released: 02/17/2009; Filesize: 812.0 KB; Price: USD $25.00;
Platforms: Windows
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| PCBest Networks SIP PBX v2 is a windows IP PBX, with powerful features like Auto Attendant, ACD, Ring Group, call Parking, call Pickup Group, Auto Dialer, CDR and Plugins. A Windows free SIP IP PBX software. It is very easy to use and deploy, with powerful features like:ACD, Auto Attendant, call Park, Ring Group, Conference, call Pickup Group, Auto Outbound Dialer, database CDR report, database PBX Status Report. It supports
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Type: Freeware; Released: 07/22/2009; Filesize: 4.0 MB; Price: USD $0.00;
Platforms: Windows 2000, Windows 2003, Windows 95, Windows 98, Windows NT, Windows Vista, Windows XP
Tags: Ip Pbx, Pbx Software, Sip Pbx |
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| Service Log is a multi-user help desk application, that is affordable, simple to install, and easy to use.Core elements are: ?Fast, easy call logging, easy call tracking, with the full history of all actions taken. ?Easily assign logs to technicians?Logs are automatically set to a required date of one working day from listing, (calculates holidays and working days) and flagged to indicate the current status and duration ?Logs that are awaiting a reply
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Type: Shareware; Released: 02/17/2009; Filesize: 9.9 MB; Price: USD $399.00;
Platforms: Windows
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| TapiRex shows a contact for an incoming phone-call with image, name and company. Microsoft Outlook is supported as source for the addresses as well as any other ODBC-database (like Access, mySQL, SQL-Server, ...). The program can even show incoming calls on any telephone plugged to any computer in your network (client-server). Any developer can extend the program with its open architecture. A SDK is available from the website. Free Plugins are available
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Type: Shareware; Released: 02/24/2007; Filesize: 4.7 MB; Price: USD $26.90;
Platforms: Windows XP, Windows, Windows 2000, Windows 2003
Tags: Callerid, Callinfo, Capi, Incoming Call, Outlook, Skype, Tapi, Telephone |
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| Bug tracking database stores data relevant to extensive debugging efforts. Includes searchable fields. Supports importing and exporting. Prints entire database or selected records. database stores data relevant to extensive debugging efforts. Includes searchable fields. Supports importing and exporting. Prints entire database or selected records. Records titles, types, status, keywords, descriptions, IDNR, software, versions, systems
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Type: Freeware; Released: 07/25/2008; Filesize: 1.2 MB; Price: USD $0.00;
Platforms: Windows Vista, Windows XP
Tags: Bug, Bug Tracking, Database, Debugging |
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| Bug tracking software for Windows: database management system with ready to use bug-tracking database solutions. Bug tracking software for Windows users. Intuitive and powerful database management features allow you to record, organize, and manage defects, feature requests, error reports, or any other software development issues. For the database novice, Organizer's
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Type: Shareware; Released: 01/09/2007; Filesize: 9.1 MB; Price: USD $75.00;
Platforms: Windows 95, Windows, Windows 98, Windows Me, Windows NT, Windows 2000, Windows XP, Windows 2003
Tags: Bug Tracking Software, Defect Tracking Software, Tracking Tool |
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| WhoCalls will use your modem to detect the CallerID of a calling party. It will not answer the call, just display the caller information (if transmitted). If the caller is already in the database, its details and photo will be displayed. You may also use it to display information in an external database. Samples of a call Center in MsAccess, Excel and Outlook are included.
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Type: Shareware; Released: 12/28/2006; Filesize: 1.4 MB; Price: USD $7.00;
Platforms: Windows 95, Windows, Windows 98, Windows Me, Windows NT, Windows 2000, Windows XP, Windows 2003
Tags: Callerid, Telephone |
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| Would you like to record phone calls ? Red call Recorder 1.1 is the perfect way ! this a must have tool: record, edit and save many hours of phone calls to a common compressed wave file (up tp 1.1KBps) - all with just a click of your mouse. Would you like to record phone calls ? 'Red call Recorder 1.1' is the perfect way. When accepting a call, this program will immediately recognize the caller, than just click the button and start recording. You can pause, or continue recording, all in
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Type: Shareware; Released: 02/20/2007; Filesize: 920.8 KB; Price: USD $22.50;
Platforms: Windows 95, Windows, Windows 98, Windows Me, Windows NT, Windows 2000, Windows XP
Tags: Call Recorder, Record Calls, Record Phone Call, Wave Phone Call |
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| PBX call Tarifficator Pro is a call accounting and billing system, which helps you to manage all the telephone traffic via your office switching system. It can count all local and toll calls, placed from PBX extentions and print detailed cost reports. PBX call Tarifficator Pro is flexible and easy to use.
Country codes database is used to calculate the cost of telephone traffic. It contains more than 2500 country and city codes, including detailed
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Type: Demo; Released: 05/03/2005; Filesize: 797.8 KB; Price: USD $0.00;
Platforms: Windows 95, Windows, Windows 98, Windows Me, Windows NT, Windows XP, Windows 2000, Windows 2003
Tags: Accounting, Bill, Billing System, Incoming Logger, Outgoing Traffic Reports, Pbx Call Tarifficator, Pc Serial Port, Phone, Register Billing Software Download, Smdr Cable Pinout |
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| PR-Tracker is an enterprise level problem tracking system designed especially for bug tracking. PR-Tracker is easy to use and setup. It has a sensible default configuration so you can begin tracking bugs right away while configuring the software on the fly to suit your special needs. Features classification, assignment, sorting, searching, reporting, access control, user permissions, attachments, email notification and much more.PR-Tracker Web Client
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Type: Shareware; Released: 02/17/2009; Filesize: 17.6 MB; Price: USD $149.00;
Platforms: Windows
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| View and sync Microsoft Access, Excel, Foxpro,Oracle, SQL Server or any ODBC enabled database on BlackBerry.Update data on BlackBerry. Make a phone call from transferred database.
Features:
Supported Databases: MS Access, MS Excel, Oracle, SQL Server, FoxPro, dBase, and Any ODBC Compliant database.
View and sync any database with BlackBerry.
Modify database contents on BlackBerry and reflect them to database.
Make a phone call for the
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Type: Shareware; Released: 08/12/2006; Filesize: 944.3 KB; Price: USD $34.95;
Platforms: Windows,
Tags: Blackberry, Database, Excel, Ms Access, Odbc, Oracle |
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| 4PSA VoipNow is a PBX software for service providers and enterprises. deployed in various working scenarios, to provide hosted VoIP services in high availability xSP environments, advanced call center services or enterprise telephony in organizations of all sizes. Standard PBX features:Caller ID / call management / call recording / Voicemail / DND (do not disturb) function / call cascading / ring groups/ music on hold/ DID management / call monitoring
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Type: Freeware; Released: 02/17/2009; Filesize: 4.0 KB; Price: USD $0.00;
Platforms: Windows
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| With Bluetooth PC Dialer a phone call is never more then one click away independent of where the number is located on your PC. Bluetooth PC Dialer is both a stand-alone application and an Outlook plug in. Today there do not exist any efficient way of making a phone call to a number not stored in the mobile phone. Bluetooth PC Dialer has been developed to solve this issue. With Bluetooth PC Dialer a phone call is never more then one click away independent
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Type: Shareware; Released: 12/01/2005; Filesize: 2.4 MB; Price: USD $9.95;
Platforms: Windows 98, Windows, Windows Me, Windows 2000, Windows XP
Tags: Bluetooth Pc Dialer, Bluetooth Shareware, Call, Mobile Phone, Outlook |
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| Bug Tracker is a bug tracking, defect tracking, issue tracking tools for project management for windows. It has auto task assignment, bug report, powerful filter, flexible right control, flexible work flow, printing and automatic login. Bug Tracker is a high-performance bug tracking, defect tracking, issue tracking tool for project managemnet during software development and software testing stage. The auto task assignment makes it easy for you to assign the bugs to the proper developer
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Type: Shareware; Released: 05/13/2007; Filesize: 2.6 MB; Price: USD $229.95;
Platforms: Windows 95, Windows, Windows 98, Windows Me, Windows NT, Windows 2000, Windows XP
Tags: Bug Report, Bug Tracking, Defect Tracking, Issue Tracking, Problem Report, Software Lifecycle Management, Software Testing |
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| Bug Tracker is a bug tracking, defect tracking, issue tracking tools for project management for windows. It has auto task assignment, bug report, powerful filter, flexible right control, flexible work flow, printing and automatic login. Bug Tracker is a high-performance bug tracking, defect tracking, issue tracking tool for project managemnet during software development and software testing stage. The auto task assignment makes it easy for you to assign the bugs to the proper developer
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Type: Shareware; Released: 05/13/2007; Filesize: 2.6 MB; Price: USD $119.95;
Platforms: Windows 95, Windows, Windows 98, Windows Me, Windows NT, Windows 2000, Windows XP
Tags: Bug Report, Bug Tracking, Defect Tracking, Issue Tracking, Problem Report, Software Lifecycle Management, Software Testing |
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| Do you often have to take some action right after the call? Like call back, make a note, make a calendar entry? Then AfterCall application is exactly for you!After your conversation ends, the message window with call details appears, and you have quick access to all needed actions, like: call number, send message, add to contacts, add a calendar entry etc.Key Features:Quick access to most used actions after a conversation endsExact call info with
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Type: Shareware; Released: 02/17/2009; Filesize: 256.0 KB; Price: USD $9.99;
Platforms: Windows
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| EasyDesk Helpdesk is a simple call logging utility for small helpdesks and support centres. It is designed primarily to be quick and easy to use.
A fully working trial version can be downloaded from the Download page. Registration costs just $49.0
Multiple suppoprt staff may share access to a common database hosted on a network resource or simply use the database on a local drive.
EasyTrack is an extremely reasonably priced self- contained
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Type: Shareware; Released: 01/10/2007; Filesize: 4.8 MB; Price: USD $49.00;
Platforms: Windows XP, Windows, Windows 2000, Windows 2003
Tags: Call, Desk, Help, Helpdesk, Logging, Program, Shareware |
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| Smart call Manager for Symbian OS is an essential suite to handle incoming and outgoing calls, record and log every and each conversation, set up and use Answering Machine, create and classify your own short text messages (SMS) and audio messages to automate your calling activities (no built-in Dictaphone is required at all - sounds are recorded using built-in microphone) and more. Smart call Manager is designed to improve your call handling productivity
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Type: Shareware; Released: 02/17/2009; Filesize: 73.0 KB; Price: USD $14.95;
Platforms: Windows
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