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it help desk support |
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The help desk Toolkit offers the definitive guide to setting up and running a successful help desk-now updated and expanded to include the latest Web-based technologies. This help desk Toolkit is for you if you are: * A business manager charged with researching, planning, and setting up a help desk in your organization * An IT manager who wants to improve the level of technical support and communication within your organization with
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Type: Shareware; Released: 06/20/2006; Filesize: 4.3 MB; Price: USD $199.00;
Platforms: Windows 3.x, Windows, Windows 95, Windows 98, Windows Me, Windows NT, Windows 2000, Windows XP, Windows 2003, Palm OS 1.0, Palm OS, Palm OS 4.0, Mac OS X, Macintosh
Tags: Computer Help Desk, Dms Help Desk, Free Help Desk Software, Help Desk, Help Desk Application, Help Desk Software, Help+desk+software, It Help Desk Software |
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| Macros - help desk Reply Automation and Macro Software.
Macros allows you to store your commonly typed information and recall it instantly using hotkeys. (EG. F1, F2 etc...)
it is the ultimate time saving tool for your help desk support staff, ideal for any help desk application. The time saved by your support staff can reduce help desk costs and save you thousands of dollars and free them up to do other tasks.
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Type: Shareware; Released: 09/22/2006; Filesize: 951.8 KB; Price: USD $29.95;
Platforms: Windows 95, Windows, Windows 98, Windows Me, Windows NT, Windows 2000, Windows XP, Windows 2003
Tags: Help Desk, Help Desk Software, Help Desk Solution, Keyboard Layout, Keyboard Shortcut, Macro, Macros, Type, Web Based Help Desk, Windows Hot Key |
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| Been There, Done That! is an affordable IT help desk program. Quickly and easily record, update, search and report on users, their computers, software, peripherals and their problems. This version adds integrated charts and backup and restore. Been There, Done That is an affordable help desk program designed for the poor, overworked IT support person on a tight budget. The attractive and easy to learn interface makes it easy to record information about your users, their computers, peripherals
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Type: Shareware; Released: 12/28/2005; Filesize: 4.2 MB; Price: USD $169.00;
Platforms: Windows 98, Windows, Windows 2000, Windows XP
Tags: Computer Inventory, Customer Support, Help Desk, It Help Desk |
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| Intuitive web based free help desk software by Web help desk includes: Incident Management - Knowledge Base - LDAP / AD Sync - Two-way Email Integration - Reporting. Unrestricted Web help desk Lite Edition features for Windows server installation. No expiration, no ads, just free. The free help desk software edition of Web help desk for Microsoft Windows Server installation offers an industry leading web-based help desk software feature set that allows you to track and fulfill all of your technical
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Type: Freeware; Released: 02/18/2009; Filesize: 79.0 MB; Price: USD $0.00;
Platforms: Windows 2000, Windows 2003, Windows Me, Windows NT, Windows Vista, Windows XP
Tags: Help Desk, Helpdesk, Microsoft, Software, Web Help Desk, Webhelpdesk, Windows |
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| help desk for IIS is a web-based help desk software solution for delivering
customer service and support. It easily installs on your web server as ISAPI
extension for Microsoft Internet Information Services. You don't need any
additional software for your customers or technicians except web browser.
Open support requests via login or send an email to create a support ticket.
help desk for IIS gives you the ability to improve productivity of your
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Type: Shareware; Released: 12/21/2006; Filesize: 4.1 MB; Price: USD $199.00;
Platforms: Windows XP, Windows, Windows NT, Windows 2000, Windows 2003
Tags: Help Desk, Helpdesk, Support Desk, Web Based, Webbased, Webbased Help Desk, Webbased Helpdesk |
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| Shut Up And Reboot! is an affordable, easy to use, multi-user ready help desk program. This new version has a totally redesigned interface and includes several integrated charts and graphs. Query and Report Wizards make it easy to analyze data. Easily record, update and report on users, computers, peripherals, software, user training and support issues. Updated interface, new charts and graphs, integrated backup and restore. Don't let the name fool you, this affordable help desk program is
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Type: Shareware; Released: 12/11/2005; Filesize: 9.7 MB; Price: USD $179.00;
Platforms: Windows 95, Windows, Windows 98, Windows NT, Windows 2000
Tags: Computer Inventory, Help Desk, Pc Support |
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| help desk software solutions from sitehelpdesk.com. Designed for any Internal support services, IT service Management or Customer support over the web. integrated email monitor for two way email tracking in and out of the helpdesk. integrates with leading PC auditing and asset management tools. All products are 100 percent web browser based. Shared open source code
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Type: Commercial; Released: 02/17/2009; Filesize: 292.0 KB; Price: USD $800.00;
Platforms: Windows 95, Windows, Windows 98, Windows Me, Windows 2000, Windows XP, Windows Vista
Tags: Crm, Customer Support, Help Desk Software, Help Desk Software Sitehelpdesk, Helpdesk, Helpdesk Software, Itil, Itsm, Software, Web Based |
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| Problem Solved! 4.6 is an easy to use help desk program with both a Windows and web interface for recording, updating and reporting on problems and their solutions. It also allows for quick updating of PC, software and peripherals inventory. Problem Solved! 4.6 is a comprehensive but easy to use help desk program which includes both a windows based application and a mini-http server that you have running in less than an hour. The web interface is generated dynamically so you do not need to
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Type: Shareware; Released: 12/28/2004; Filesize: 6.0 MB; Price: USD $199.00;
Platforms: Windows 98, Windows, Windows 2000, Windows XP
Tags: Customer Support, Help Desk, Inventory, Web Enabled Help Desk |
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| Akeni help desk Assistant can be used with Akeni Enterprise Instant Messaging IM. Sales and support staff can interact with customers in real time, without the worry of costly long distance phone calls or the delays of antiquated e-mail systems. Visitors just need to click on the "live help" button to chat without having to install any software. Some of our features are: session transcripts for future reference; team based support that allows one
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Type: Demo; Released: 07/07/2005; Filesize: 10.6 MB; Price: USD $799.00;
Platforms: Windows 2000, Windows, Windows XP, Windows 2003
Tags: Akeni, Business Im, Chat, Conference, Corporate Im, Email, Enterprise Im, Help Desk, Instant Messaging, Live Help |
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| The Intranet help desk of the future! V5 now with tasks, calendar, SMS Delivers comprehensive help desk, knowledge base, data, security, asset and cost management functionality to SMEs in a pure, easy to use and cost efficient intranet application built from the ground-up on internet architecture.
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Type: Shareware; Released: 02/17/2009; Filesize: 6.2 MB; Price: USD $900.00;
Platforms: Windows
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| Jitbit help-desk - customer support and knowledge-base software based on ASP.NET. Jitbit HelpDesk is a web based help desk software ("trouble ticket software" or "issue tracking software"). Easy to install, accessible from anywhere via Web. Jitbit help-desk - ASP.NET-based customer support and knowledge-base software. Jitbit HelpDesk is a web based help desk software (also called "trouble ticket software" or "issue tracking software"). Easy to install, accessible from anywhere as a Web application
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Type: Demo; Released: 06/24/2008; Filesize: 542.1 KB; Price: USD $299.00;
Platforms: Windows 2000, Windows 2003, Windows Vista, Windows XP
Tags: Asp.net, Base, Desk, Help, Issue, Knowledge, Software, Ticket, Tracking, Trouble |
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| A comprehensive IT help desk program that makes it easy to record, update and report on Users, support Requests, Computers, Software, Peripherals and more. Very intuitive and easy to filter, query and report on data. Web interface included. This release includes new and improved user interface and Report Builder to supplement the Report Wizard. Output reports to PDF files for easy emailing as attachments. No per user charges. A Microsoft Access
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Type: Shareware; Released: 09/06/2005; Filesize: 9.5 MB; Price: USD $479.00;
Platforms: Windows 98, Windows, Windows 2000, Windows XP
Tags: Crm, Customer Support, Help Desk, It Help Desk |
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| Polar help desk is a web based solution that helps you organize support department. With its features like incident management, knowledge base, email integration, reports and user friendly interface it helps you manage your support department.
As a value-added help desk solution, it facilitates your organization to distribute service and support delivery for both employees and external customers, while maintaining centralized control.
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Released: 09/20/2006; Filesize: 9.2 MB; Price: USD $200.00;
Platforms: Windows XP, Windows, Windows 2000, Windows 2003
Tags: Computer Technical Support, Customer Support Software, Help Desk, Help Desk Software, Helpdesk, Helpdesk Software, Helpdesk System, Online Technical Support, Technical Support, Trouble Ticket |
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| An affordable, network ready,desktop and browser based program that let's you quickly record and update support requests as well as computer, software and peripheral inventory information. Wide range or reporting and analysis tools included. AccessAble help desk Pro Edition features an easy to use and attractive windows based interface as well as .asp and .html pages for quickly recording, updating or searching data via browser. T The wide variety of reports include graphical and analytical
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Type: Shareware; Released: 01/21/2007; Filesize: 26.2 MB; Price: USD $549.00;
Platforms: Windows 2000, Windows, Windows XP, Windows 2003
Tags: Computer Inventory, Customer Support, Help Desk, Support Requests, Web Enabled Help Desk |
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| Affordable, easy to user, multiuser ready windows based customer support software with user logins and procedure security. QUAD help desk Pro Edition 2006 is easy enough to get installed and in operation on your lunch hour. No per user charges. QUAD help desk Pro Edition 2006 was designed for those who want a simple and affordable windows application to let staff record, update and report on callers and calls from those callers. User login and procedure security let you restrict staff to only
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Released: 02/28/2006; Filesize: 7.1 MB; Price: USD $299.00;
Platforms: Windows 98, Windows, Windows NT, Windows 2000, Windows XP, Windows 2003
Tags: Customer Support, Quad Help Desk Pro, Windows Based Customer Support |
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| SysAid scans your network, providing information (such as
hardware/software) about your assets, and allowing remote control. It
also provides help desk, reports, and more. SysAid is software for organizations' IT (Information Technology) departments. It provides asset management, automatically scanning the organization's network and listing its machines. SysAid provides details on each machine (its hardware, software,
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Type: Freeware; Released: 09/21/2006; Filesize: 50.3 MB; Price: USD $0.00;
Platforms: Windows 95, Windows, Windows 98, Windows Me, Windows NT, Windows XP, Windows 2000
Tags: Asset Management, Audit, Hardware, Helpdesk, Inventory, Network, Software, Support |
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| Polar help desk Free is a web based solution that helps you organize support department. With its features like incident management, knowledge base, email integration, reports and user friendly interface it helps you manage your support department. Polar help desk Free is a web based solution for organizing support department. It is fully functional, commercially free for 1 technician and unlimited number of end users. No trial period expiration, no obligations and no forms to fill out.
Incident
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Type: Freeware; Released: 02/19/2007; Filesize: 9.5 MB; Price: USD $0.00;
Platforms: Windows XP, Windows, Windows 2000, Windows 2003
Tags: Computer Technical Support, Customer Support Software, Help Desk, Help Desk Software, Helpdesk, Helpdesk Software, Helpdesk System, Online Technical Support, Technical Support, Trouble Ticket |
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| desk Doctor detects, prevents and rehabilitates RSI at your desk. First the program takes you through on-screen medical tests. Then desk Doctor uses its built-in reasoning to compile the optimum video-guided exercise program to keep you healthy. desk Doctor is a new way of tackling RSI for computer workers. With desk Doctor you avoid the chronic illnesses, like carpal tunnel syndrome and tendonitis, which are now workplace epidemics. The program deals actively with the precise parts of the body
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Released: 02/03/2007; Filesize: 22.0 MB; Price: USD $129.00;
Platforms: Windows 98, Windows, Windows Me, Windows XP, Windows NT, Windows 2000, Windows 2003
Tags: Blackberry Thumb, Carpal Tunnel, Desk Doctor, Einspine, Ergonomics, Exercise, Health, Injury, Medical, Musculoskeletal |
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| desk Doctor detects, prevents and rehabilitates RSI at your desk. First the program takes you through on-screen medical tests. Then desk Doctor uses its built-in reasoning to compile the optimum video-guided exercise program to keep you healthy. desk Doctor is a new way of tackling RSI for computer workers. With desk Doctor you avoid the chronic illnesses, like carpal tunnel syndrome and tendonitis, which are now workplace epidemics. The program deals actively with the precise parts of the body
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Released: 02/03/2007; Filesize: 22.0 MB; Price: USD $129.00;
Platforms: Windows 98, Windows, Windows Me, Windows XP, Windows NT, Windows 2000, Windows 2003
Tags: Blackberry Thumb, Carpal Tunnel, Desk Doctor, Einspine, Ergonomics, Exercise, Health, Injury, Medical, Musculoskeletal |
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| tApCalc desk is a handy desk calculator for Pocket PC. It provides a simulated paper tape that allows users to record calculations and save them for future reference. Paper tape simulation has many advantages. You can start a calculation and continue adding new calculations till you have entered all data, you can edit wrong data in the calculation without re-entering all data again, you can recalculate the calculations recorded and edited.
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Type: Shareware; Released: 02/17/2009; Filesize: 700.0 KB; Price: USD $7.95;
Platforms: Windows
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