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Help Desk software designed to be operated via your web browser. Use it on the Internet, an Intranet or even run it locally on a stand-alone machine.Features:Operator and end-user access. Automatic escalation. Email notification. etc. Help Desk designed to be operated via your web browser. You can use LBE Web helpdesk on the Internet, an Intranet or even run it locally on a stand-alone machine. LBE Web helpdesk can be installed on any Microsoft web server. It can be accessed from
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Type: Shareware; Released: 02/22/2007; Filesize: 2.3 MB; Price: USD $950.00;
Platforms: Windows 95, Windows, Windows 98, Windows Me, Windows NT, Windows XP, Windows 2000
Tags: Call Tracking, Customer Relations Management, Customer Service, Helpdesk, Helpdesk Software, Support, Web Help Desk, Web Help Desk Software, Web Helpdesk, Web Helpdesk Software |
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| FastRequest helpdesk- Workorder, Web form and helpdesk software. Al-in-one.FastRequest helpdesk is the first Work Order software or help desk software to allow the creation of customized Web forms or online service request (Checkbox, Radio Button, Text Box, Drop-down List?). You can create your own service requests form customized within a few minute without any programming. Customized or personalized your forms are easily. You can easily
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Type: Shareware; Released: 02/17/2009; Filesize: 46.9 MB; Price: USD $179.00;
Platforms: Windows 2000, Windows, Windows XP, Windows Vista
Tags: Biomedical Helpdesk, Cmms, Crm Helpdesk, Fastrequest Helpdesk, Help Desk, Helpdesk, Helpdesk Online, Online Form, Online Service, Online Service Request |
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| Cerberus helpdesk is a web based email management software created using PHP and MySQL which gives you the ability for your support staff to submit and update support tickets, create SLA plans for supported clients, Knowledgebase integration and more. Also includes a branded, web-based support portal provides your customers with an easy-to-use self-help tool, online issue tracking & more.
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Released: 05/01/2004; Filesize: 3.7 MB; Price: USD $199.00;
Platforms: Windows NT, Windows, Windows XP, Windows 2000
Tags: Helpdesk Email Management |
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| Bankoi helpdesk Software is a fully featured browser based helpdesk/email management application designed to streamline the operation of managing emails or support requests, with built in tracking and response logging it is an ideal solution for companies with one or more members of staff or for those who want to organise client support.
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Type: Shareware; Released: 02/17/2009; Filesize: 1000.0 KB; Price: USD $60.00;
Platforms: Windows
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| Jitbit Help-Desk - customer support and knowledge-base software based on ASP.NET. Jitbit helpdesk is a web based help desk software ("trouble ticket software" or "issue tracking software"). Easy to install, accessible from anywhere via Web. Jitbit Help-Desk - ASP.NET-based customer support and knowledge-base software. Jitbit helpdesk is a web based help desk software (also called "trouble ticket software" or "issue tracking software"). Easy to install, accessible from anywhere as a Web application
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Type: Demo; Released: 06/24/2008; Filesize: 542.1 KB; Price: USD $299.00;
Platforms: Windows 2000, Windows 2003, Windows Vista, Windows XP
Tags: Asp.net, Base, Desk, Help, Issue, Knowledge, Software, Ticket, Tracking, Trouble |
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| Easy to use helpdesk software - sensibly priced. No extensive training required. Easily configured to reflect the way that you work. Uses e-mail to keep everyone informed. Maintains a complete audit trail of all actions. Extensive reports supplied. Easy to use helpdesk software, sensibly priced to suit all businesses. Powerful helpdesk Software:- LBE helpdesk software will help you manage and control your helpdesk operation, without forcing you to change the way you work. Many of our customers have
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Type: Shareware; Released: 03/08/2007; Filesize: 5.1 MB; Price: USD $950.00;
Platforms: Windows 95, Windows, Windows 98, Windows Me, Windows NT, Windows XP, Windows 2000
Tags: Call Center, Call Tracking, Customer Service, Customer Support, Help Desk, Help Desk Software, Help Desk System, Helpdesk, Helpdesk Software, Helpdesk System |
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| EasyDesk helpdesk is a simple call logging utility for small helpdesks and support centres. It is designed primarily to be quick and easy to use.
A fully working trial version can be downloaded from the Download page. Registration costs just $49.0
Multiple suppoprt staff may share access to a common database hosted on a network resource or simply use the database on a local drive.
EasyTrack is an extremely reasonably priced self- contained
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Type: Shareware; Released: 01/10/2007; Filesize: 4.8 MB; Price: USD $49.00;
Platforms: Windows XP, Windows, Windows 2000, Windows 2003
Tags: Call, Desk, Help, Helpdesk, Logging, Program, Shareware |
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| Provide support to all your customers by remote control. Remote helpdesk can be started from a shortcut to a Web or file server and runs without installation. A small footprint exe only needs to be run on client computer. A single license includes unlimited clients. Features 256, 15, 16, 24, or 32-bit screen transfer, compression, 256 key AES encryption (Rijndael) of all traffic, file transfer, audio chat, remote reboot, macro functions, display remote
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Type: Shareware; Released: 03/02/2007; Filesize: 2.7 MB; Price: USD $395.00;
Platforms: Windows 95, Windows, Windows 98, Windows Me, Windows NT, Windows 2000, Windows XP, Windows 2003
Tags: Helpdesk, Pc Anywhere, Pc Remote Control, Remote, Remote Control, Remote Control Software, Remote Helpdesk, Support, Terminal Server, Transfer Files |
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| Help desk software solutions from sitehelpdesk.com. Designed for any Internal support services, IT service Management or Customer support over the web. integrated email monitor for two way email tracking in and out of the helpdesk. integrates with leading PC auditing and asset management tools. All products are 100 percent web browser based. Shared open source code
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Type: Commercial; Released: 02/17/2009; Filesize: 292.0 KB; Price: USD $800.00;
Platforms: Windows 95, Windows, Windows 98, Windows Me, Windows 2000, Windows XP, Windows Vista
Tags: Crm, Customer Support, Help Desk Software, Help Desk Software Sitehelpdesk, Helpdesk, Helpdesk Software, Itil, Itsm, Software, Web Based |
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| IPI.helpdesk improves the process of communication with customers by providing a simple and intuitive interface both to customer and employees, ensuring full control and transparency of this process. Do you have a web site and customers? Great! IPI.helpdesk will help you to communicate efficiently with your customers through your web site.
7 reasons for choosing IPI.helpdesk:
1. Price: $99.95
This is the full product price, not per user
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Type: Demo; Released: 12/20/2006; Filesize: 1.6 MB; Price: USD $99.95;
Platforms: Windows NT, Windows, Windows XP, Windows 2000, Windows 2003
Tags: Accounting, Cms, Crm, Dispatching, Eam, Erp, Etom, Helpdesk, Helpdesk, Inventory |
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| Self Service Reset Password Management is an application which allows end-users to reset their own (Active Directory) passwords. This eliminates the need for a helpdesk and system administrators to service these requests when a user has forgotten his. Less involvement of IT staff
Password reset requests form a substantial part of all helpdesk calls. Such requests often show a peak on Monday morning and during holiday seasons. Higher call volumes will not only require extra staff to cope with the frustrating
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Type: Demo; Released: 10/10/2006; Filesize: 6.0 MB; Price: USD $1.00;
Platforms: Windows XP, Windows, Windows 2000, Windows 2003
Tags: Password, Reset |
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| StromaSoft CRM customer service helpdesk + Sales Force Automation + Email Newsletters + Outlook Integration. A ticket is created for every work task from reviewing a document to taking a telephone message. The tickets have owners, types and workflow statuses. In this way the ad hoc completion of all office tasks is formalised and streamlined to increase productivity. If your company is using Post-It notes, paper or email to manage the relationship
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Type: Shareware; Released: 03/24/2006; Filesize: 14.3 MB; Price: USD $199.00;
Platforms: Windows 98, Windows, Windows Me, Windows NT, Windows 2000, Windows XP, Windows 2003
Tags: Call Center, Call Logging, Crm, Customer Relationship Managements, Ecrm, Help Desk, Helpdesk, Incidents, Instant Messaging, Newsletter |
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| Test anything that replies on a ping (ICMP). This little stay on top application is a handy tool for the helpdesk verifying that computers and other equipment are connected and online. Desktop Pinger don't require installation, just copy it to a suitable folder and start using it right away.
Tip. Copy Desktop Pinger to your memory stick and take it with you, when performing support away from your PC.
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Type: Freeware; Released: 03/03/2009; Filesize: 318.0 KB; Price: USD $0.00;
Platforms: Windows 2000, Windows 2003, Windows Vista, Windows XP
Tags: Connection, Helpdesk, Icmp, Online, Ping |
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| Easy to use helpdesk software - sensibly priced. Two user licence included. No extensive training required. Easily configured to reflect the way that you work. Uses e-mail to keep everyone informed. Maintains a complete audit trail of all actions. Easy to use helpdesk software, sensibly priced to suit all businesses. Two user licence included. Powerful helpdesk Software:- Help Desk-99 will help you manage and control your helpdesk operation, without forcing you to change the way you work. Many
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Type: Shareware; Released: 01/10/2007; Filesize: 5.0 MB; Price: USD $180.00;
Platforms: Windows 95, Windows, Windows 98, Windows Me, Windows NT, Windows XP, Windows 2000
Tags: Call Center, Call Tracking, Customer Service, Customer Support, Help Desk, Help Desk Software, Help Desk System, Helpdesk, Helpdesk Software, Helpdesk System |
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| Fully featured Desktop and web based helpdesk software system. Includes web interface, email notifications, email logging, knowledgebase and contract management facilities. Easy to implement and use and very competitively priced. ieSupportManager is a fully featured desktop and web based helpdesk system. Features include a web interface, email notifications, email logging, knowledgebase, contract management facilities and a comprehensive suite of reports. ieSupportManager allows
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Type: Demo; Released: 03/27/2007; Filesize: 15.4 MB; Price: USD $630.00;
Platforms: Windows NT, Windows, Windows 2000, Windows XP
Tags: Clipper, Crm, Customer Support, Dublin, Evaluation, Free Download, Help Desk, Helpdesk, Helpdesk, Ireland |
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| Windows and web helpdesk and business improvement software. SQL Server database for power and scalability. Web access for staff and clients. Service Level Agreement management module. World wide client base and support.HelpMaster Pro, now in it's 7th generation, has recently been called The Most Flexible, Template Driven helpdesk Software on the Market! Suited to organisations of all sizes, HelpMaster Pro provides a rapid Return On Investment (ROI)
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Type: Shareware; Released: 02/17/2009; Filesize: 40.4 MB; Price: USD $795.00;
Platforms: Windows
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| Available as a standalone application or as an integrated module of DNA, NetSupport helpdesk is a powerful and wholly web based solution providing detailed recording and tracking of user Help Requests. Reduce the TCO (Total Cost of Ownership) by decreasing the number of vendors you are managing, improving help desk support, enforcing configuration standards and effectively migrating to new technologies.
Track and manage licenses using the inventory
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Type: Demo; Released: 11/29/2004; Filesize: 49.2 KB; Price: USD $1600.00;
Platforms: Windows NT, Windows, Windows 2000, Windows XP, Windows 2003
Tags: Active Directory, Dna, Helpdesk, Helpdesk Software, Netsupport, Web Based |
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| Remote helpdesk software, fast speed ,can capture video.File Drag & Drop supported. fullremotedisplay is an easy to use remote control software,only one exemodule,both server and client.
FullRemoteDisplay allows the user to control any computer via internet or intranet. Now many people have more than one computer. Imagine, you can
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Type: Shareware; Released: 02/05/2007; Filesize: 956.0 KB; Price: USD $20.00;
Platforms: Windows 98, Windows, Windows Me, Windows NT, Windows 2000, Windows XP, Windows 2003
Tags: Remote Display, Remote Helpdesk, Remote Monitor |
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| SupportCenter is powerful and easy-to-use helpdesk and Customer Support software developped for companies that handle big load of email support tickets per day. Very easy to learn and to use, intuitive, and powerful. SupportCenter is Web 2.0 (AJAX) helpdesk and Customer Support Software.
It offers very fast, easy to use and intuitive Web interface with a lot of unique features.
SupportCenter can read emails from unlimited number of mail accounts (POP3), sort them
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Released: 03/16/2007; Filesize: 3.8 MB; Price: USD $199.00;
Platforms: Windows XP, Windows, Windows 2000, Windows 2003
Tags: Customer Support, Helpdesk Software, Mail Handling, Support Software, Trouble Ticket Software |
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| Collaborate on helpdesk tickets in Outlook. Create tickets from e-mail or webform. Describe problems using attached files and rich text. Sort tickets. Get information from the Outlook contacts or the GAL. Open tickets are stored in Outlook and in an Access or SQL database. Closed tickets are retained only in the database but can be searched and re-created in Outlook if needed. Mail conversations can be tracked. Powerful, integrated Statistics tool
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Type: Shareware; Released: 01/10/2007; Filesize: 6.8 MB; Price: USD $690.00, EUR 500;
Platforms: Windows 2000, Windows 2003, Windows XP
Tags: Computer Support, Customer Support, Essential Statistics, Group Support, Help Desk Management, Help Desk Software, Help Desk Solution, Help Statistics, Helpdesk, Issue Tracking |
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