|
|
service call tracking |
|
|
|
|
service Log is a multi-user help desk application, that is affordable, simple to install, and easy to use.Core elements are: ?Fast, easy call logging, easy call tracking, with the full history of all actions taken. ?Easily assign logs to technicians?Logs are automatically set to a required date of one working day from listing, (calculates holidays and working days) and flagged to indicate the current status and duration ?Logs that are awaiting a reply
|
Type: Shareware; Released: 02/17/2009; Filesize: 9.9 MB; Price: USD $399.00;
Platforms: Windows
Tags: |
 |
|
|
|
| 4PSA VoipNow is a PBX software for service providers and enterprises. deployed in various working scenarios, to provide hosted VoIP services in high availability xSP environments, advanced call center services or enterprise telephony in organizations of all sizes. Standard PBX features:Caller ID / call management / call recording / Voicemail / DND (do not disturb) function / call cascading / ring groups/ music on hold/ DID management / call monitoring
|
Type: Freeware; Released: 02/17/2009; Filesize: 4.0 KB; Price: USD $0.00;
Platforms: Windows
Tags: |
|
|
|
|
|
| Beyond Phone is the best internet phone service. Now you can make substantial savings on every call you make. It allows you to call from your PC from anywhere to anywhere in the world at lowest rates ever.There are no hidden monthly fees or connection charges, and no minimum call length. Great low international rates as well.
|
Type: Shareware; Released: 02/17/2009; Filesize: 3.0 MB; Price: USD $2.00;
Platforms: Windows
Tags: |
|
|
|
|
| Don't miss another call while online! PhoneTray Dialup will notify you when someone is calling while you're online. You can choose to take the call or ignore the call. Plus, this Caller ID software logs your incoming calls and blocks unwanted calls. Don't miss another call while online! Yes, you can stay online without missing important calls when you're using dial-up internet!
PhoneTray Dialup will notify you when someone is calling while you are online. You can choose to take the call or ignore
|
Type: Shareware; Released: 05/07/2007; Filesize: 1.4 MB; Price: USD $15.95;
Platforms: Windows 98, Windows, Windows Me, Windows 2000, Windows XP, Windows 2003
Tags: Announce, Answer, Call Waiting, Caller Id, Callerid, Cid, Dialup, Dialup, Internet, Modem |
|
|
|
|
| Comprehensive trouble ticket tracking software for help desks and call centers. User-friendly interface offers customizable screens, multiple layer issue status tracking, issue folder filing system, hierarchy issue structure, skills based assignment of issues, custom and required user fields, knowledgebase (including HTML editor), product and contract tracking, reports, queries, etc. Expansion modules run as set-and-forget services and are available
|
Type: Demo; Released: 04/19/2007; Filesize: ; Price: USD $995.00;
Platforms: Windows XP, Windows, Windows 2000, Windows 2003
Tags: Bug, Desk, Help, Help Desk Software, Software, Ticket, Tracking, Trouble |
|
|
|
|
| Free VOIP / SIP phone. Use your PC as a phone. Works with any SIP / VOIP provider/ phone service. Use instead of the soft phone provided by your VOIP provider which locks you into their VOIP phone service.
Easy to use interface includes dial pad and buttons to transfer or forward a call. Set-up conference calls with a few mouse-clicks. Includes call log, phone-book, call status & statistics and more. Available in English, German, Spanish, French
|
Type: Freeware; Released: 02/07/2006; Filesize: 1.1 MB; Price: USD $0.00;
Platforms: Windows 95, Windows, Windows 98, Windows Me, Windows XP, Windows NT, Windows 2000, Windows 2003
Tags: Ip Pbx, Sip, Sip Phone, Voip, Voip Phone, Voip Phone System, Vonage |
|
|
|
|
| Caller ID Events 1.1 is a software that will tell you who the caller is - by name, by number, by picture, by sound and even by voice. general point:
Caller ID- Tapi or Comm based. Hear who's call by text to speech. Blocks unwanted phone calls. Support UNKNOWN, OUTOFAREA etc.. calls formats. Calls log. Adding remarks, flags and priority for each call. Display of voice and speech, while a call is incoming, and when it ends. Forwarding the details
|
Type: Shareware; Released: 02/20/2007; Filesize: 1.1 MB; Price: USD $22.50;
Platforms: Windows 95, Windows, Windows 98, Windows Me, Windows NT, Windows 2000, Windows XP
Tags: Call Identifier, Caller Id, Caller Identifier, Callerid, Who Is Call, who s call |
|
|
|
|
| WorkOrder TS allows you to quickly set up a work order/ticket tracking system for most service related businesses. It is capable of handling multiple branches, which allows all branches to run from one central server connected to the Internet. Work Order tracking System is a multi-branch, multi-user ticket tracking system designed to replace the unreliable handwritten ticket systems for small and large businesses. Different branches are connected together via the Internet, saving you money
|
Type: Shareware; Released: 04/19/2007; Filesize: 242.6 KB; Price: USD $49.00;
Platforms: Windows 2000, Windows, Windows XP, Windows 2003, Mac OS X, Macintosh
Tags: Business, Order, Process, Processing, Service, Ticket, Track, Tracking, Web, Webbased |
|
|
|
|
| SmartCallMonitor is the easy-to-use phone monitoring software for TAPI capable hardware like a telephone system or a ISDN card. It automatically tries to match incoming phone calls with data stored in your MS-Outlook contacts to provide information about the caller (e.g. name, address etc.). Information will be shown in a clearly arranged datasheet. If SmartCallMonitor can not find matching information about the caller in your MS-Outlook contacts
|
Type: Freeware; Released: 12/17/2008; Filesize: 1.7 MB; Price: USD $0.00;
Platforms: Windows 2000, Windows 2003, Windows Vista, Windows XP
Tags: Call, Call Monitor, Isdn, Office, Outlook, Reverse Lookup, Tapi |
|
|
|
|
|
| Net Phone is a free downloadable net phone which enables you to make calls from pc to pc, pc to mobile and pc to landline.call Any Phone any Where Free by Watching Videos. Net Phone has come up with new features. call Any Phone any Where Free by Watching Videos. Net Phone is a Net based VoIP net phone, which integrates robust technologies such as Net stack by NIST (National Institute of Standards and Technology) and Java
|
Type: Freeware; Released: 07/28/2006; Filesize: 7.2 MB; Price: USD $0.00;
Platforms: Windows XP, Windows, Windows 2000
Tags: Call Anywhere, Free Call Anywhere, Free Calls, Free Net Phone, Free Net Phone By Watching Viedos, Net Net Phone, Net Phone, Net Phone Service, Net Video Phone, Net2phone Download |
|
|
|
|
| Set up new Car Projects in minutes.Complete record of for all aspects of your car i.e. Fuel Type, tire size, color, etc...-Complete Expense tracking of all your car related expenses spent for the restoration, routine, or general service.-Trip Log for complete tracking of all trips made with your car.-Fuel Log for complete tracking of all fuel purchases made for your car..-Car Diary for complete tracking of all hours spent working on your car, also
|
Type: Shareware; Released: 02/17/2009; Filesize: 3.7 MB; Price: USD $19.95;
Platforms: Windows
Tags: |
|
|
|
|
| Statistics Counter service is a complete real-time counter hosting tool. It lets you offer powerful counter service to others from your site. Your members don't need any PHP-support on their webserver. They just pass the required data through JavaScript to Statistics Counter service that is hosted on your server.
Statistics Counter service is the ideal hosting solution for all medium-to-large sites.
Key features include:
* Unlimited website
|
Released: 11/01/2006; Filesize: 1.4 MB; Price: USD $250.00;
Platforms: Windows NT, Windows, Windows XP, Windows 2000
Tags: Detailed Visitor Analysis, Detailed Visitor Tracking, Ideal Hosting Solution, Powerful Counter Service, Realtime Counter Hosting Tool, Realtime Website Statistics, Statistics Counter Service |
|
|
|
|
|
| rapidHELP is an Intranet- and Internet solution for call Centre, Helpdesk and Support services and the tool for Hotliners and Supporters. This is rapidHELP
rapidHELP is an Intranet- and Internet solution for call Centre, Helpdesk and Support services and the tool for Hotliners and Supporters.
Functional Overview
Transparent Data flow
Through its transparent data flow, rapidHELP
|
Type: Demo; Released: 01/10/2005; Filesize: 45.0 MB; Price: USD $0.00;
Platforms: Windows 2000, Windows, Windows XP
Tags: Call, Call Center, Callcenter, Helpdesk, Helpdesk For Free, Helpdesk Software, Knowledge Base, Knowledgebase, Pdf, Service |
|
|
|
|
| StromaSoft CRM customer service helpdesk + Sales Force Automation + Email Newsletters + Outlook Integration. A ticket is created for every work task from reviewing a document to taking a telephone message. The tickets have owners, types and workflow statuses. In this way the ad hoc completion of all office tasks is formalised and streamlined to increase productivity. If your company is using Post-It notes, paper or email to manage the relationship
|
Type: Shareware; Released: 03/24/2006; Filesize: 14.3 MB; Price: USD $199.00;
Platforms: Windows 98, Windows, Windows Me, Windows NT, Windows 2000, Windows XP, Windows 2003
Tags: Call Center, Call Logging, Crm, Customer Relationship Managements, Ecrm, Help Desk, Helpdesk, Incidents, Instant Messaging, Newsletter |
|
|
|
|
| Are you bothered with unwanted phone call ? not anymore ! Set filters for incoming phone calls. Use categorized answering modes - such as: hanging up, personalized greetings etc... Free trial. Are you bothered with unwanted phone calls ? not anymore ! just set filters for incoming phone calls.. use categorized answering modes - such as: hanging up, personalized greetings etc... All based on caller ID. filter your incoming calls so that all
|
Type: Shareware; Released: 02/20/2007; Filesize: 1.3 MB; Price: USD $22.50;
Platforms: Windows 95, Windows, Windows 98, Windows Me, Windows NT, Windows 2000, Windows XP
Tags: Block Call, Block Incoming Call, Block Out Of Area Calls, Block Unknown Call, Block Unwanted Call, Caller Id, Callerid. Modem, Outofarea, Phone Call Blocker, Software |
|
|
|
|
| Would you like to record phone calls ? Red call Recorder 1.1 is the perfect way ! this a must have tool: record, edit and save many hours of phone calls to a common compressed wave file (up tp 1.1KBps) - all with just a click of your mouse. Would you like to record phone calls ? 'Red call Recorder 1.1' is the perfect way. When accepting a call, this program will immediately recognize the caller, than just click the button and start recording. You can pause, or continue recording, all in
|
Type: Shareware; Released: 02/20/2007; Filesize: 920.8 KB; Price: USD $22.50;
Platforms: Windows 95, Windows, Windows 98, Windows Me, Windows NT, Windows 2000, Windows XP
Tags: Call Recorder, Record Calls, Record Phone Call, Wave Phone Call |
|
|
|
|
| call Alert! enables your PC to recognize the caller without the need to answer by announcing Caller ID information with voice, alerting you immediately when a new call arrives.
Supports talking Caller ID, call Block, and Windows XP style tooltips. You have no doubt wished you could be aware on who is calling without the need to pick up the phone and answer a call.
call Alert! enables your PC to recognize the caller without the need to answer. call Alert! employs Caller ID service provided by
|
Type: Freeware; Released: 05/07/2004; Filesize: 540.8 KB; Price: USD $0.00;
Platforms: Windows 98, Windows, Windows Me, Windows XP, Windows 2000
Tags: Alert, Announce, Call, Call Alert, Caller Id, Cid, Free, Id, Modem, Name |
|
|
|
|
| ManageEngine SupportCenter Plus is a complete web-based Customer service & Support Software offering Trouble Ticketing, Account & Contact Management, SLA Management & Knowledge base in one low-cost, easy-to-use package for superior Customer Support. ManageEngine SupportCenter Plus is a 100% web-based Customer service and Support Software that offers Trouble Ticketing, Account & Contact Management, SLA Management and Knowledge base in one low-cost, easy-to-use package. It helps you track and resolve
|
Type: Freeware; Released: 11/05/2007; Filesize: 31.3 MB; Price: USD $0.00;
Platforms: Linux, Windows 2000, Windows 2003, Windows XP
Tags: Customer Service Management Software, Customer Support Software, Knowledge Base, Request Tracking, Self Service Portal, Service Level Agreement |
|
|
|
|
| Radix enables you to manage customer information and resolve issues more efficiently by providing a centralized interface for contact management, customer service, time tracking, and electronic communication. Free for personal use. Radix will enable you to manage customer information and resolve issues more efficiently by providing a centralized interface for contact management, customer service, time tracking, and electronic communication.
Radix includes several sophisticated
|
Type: Freeware; Released: 02/13/2006; Filesize: 26.5 MB; Price: USD $0.00;
Platforms: Windows NT, Windows, Windows 2000, Windows XP, Windows 2003
Tags: Appointment Scheduling, Client Invoicing, Contact Management, Crm, Expense Tracking, Help Desk, Knowledge Base, Pim, Time Tracking |
|
|
|
|
| With Bluetooth PC Dialer a phone call is never more then one click away independent of where the number is located on your PC. Bluetooth PC Dialer is both a stand-alone application and an Outlook plug in. Today there do not exist any efficient way of making a phone call to a number not stored in the mobile phone. Bluetooth PC Dialer has been developed to solve this issue. With Bluetooth PC Dialer a phone call is never more then one click away independent
|
Type: Shareware; Released: 12/01/2005; Filesize: 2.4 MB; Price: USD $9.95;
Platforms: Windows 98, Windows, Windows Me, Windows 2000, Windows XP
Tags: Bluetooth Pc Dialer, Bluetooth Shareware, Call, Mobile Phone, Outlook |
|
|
|
|
