service call tracking |
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For help desks or any type of call center. Quickly build a database to manage and track requests made by customers. Easily search the database of past problems and solutions. Output your data to reports, html pages or export to other software. Request Tracker is a database system that allows you to store and retrieve all pertinent information about customer requests. An ideal solution for help desks of any type of call center. Track who requests what and when they requested it, what was done
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Type: Shareware; Released: 02/17/2005; Filesize: 4.7 MB; Price: USD $149.00;
Platforms: Windows 95, Windows, Windows 98, Windows Me, Windows NT, Windows 2000, Windows XP, Windows 2003
Tags: Call Center, Crm, Customer Relations Management, Customer Resource Management, Customer Service, Help Desk, Helpdesk, Kms, Resource Management, Service Report |
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| MSCExec allows you to call OS command or launch an application right from your script. You can set parameters for the call and check results.
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Type: Shareware; Released: 03/03/2005; Filesize: 120.9 KB; Price: USD $58.95;
Platforms: Windows,
Tags: Activex, Asp, Asp Component, Chili Soft, Chiliasp, Com, Components, Freeware, Iis, Javascript |
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| Sales and Shopping on Palm, Job management, Work log tracking, Waiter assistance.
Also useful for tracking other items and activities, i.e. home inventory, physical trainings, etc.
Intended for service staff, contractors, salesmen, home users and business owners. Convenient assistant at the restaurants, bars, cafes, shops, car service centers, hair salons and other service places. Home users can use it for maintaining shopping lists, planning
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Type: Shareware; Released: 04/18/2005; Filesize: 484.9 KB; Price: USD $23.00;
Platforms: Palm OS 1.0, Palm OS, Palm OS 4.0, Palm OS 5.0
Tags: Assistant, Bar, Cafe, Checks, Contracters, Customer, Dishes, Grocery, Helper, Job |
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| Free Web Time tracking will Discover new profits in your business and automate billing. Automate Payroll with our New setup. Talks to MS Project. Journyx Time tracking is time tracking software that lets an employee enter project time and expense information from anywhere on the web. Add Journyx Projectlink to interface with MS Project. Journyx Time tracking collects time-tracking rate information
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Type: Freeware; Released: 09/29/2005; Filesize: 30.5 MB; Price: USD $0.00;
Platforms: Windows NT, Windows, Windows 2000, Windows XP, Windows 2003
Tags: Billing, Payroll, Project, Project Management, Project Tracking, Time, Time Tracking |
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| Free Web Time tracking will Discover new profits in your business and automate billing. Automate Payroll with our New setup. Talks to MS Project. Journyx Time tracking is time tracking software that lets an employee enter project time and expense information from anywhere on the web. Add Journyx Projectlink to interface with MS Project. Journyx Time tracking collects time-tracking rate information
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Type: Freeware; Released: 08/01/2006; Filesize: 30.5 MB; Price: USD $0.00;
Platforms: Windows NT, Windows, Windows 2000, Windows XP, Windows 2003
Tags: Billing, Payroll, Project, Project Management, Project Tracking, Time, Time Tracking |
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| The Invoice Store is a complete Invoicing, POS, Estimating and Customer tracking software product for the small business. Perfect for any mailorder, retail, service business or any business that requires invoicing or sales. It maintains customers, vendors, sales personnel and inventory management. It supports detailed invoicing, packing slips, customer statements, payments, refunds, credits, returns, password security, 0/1/2 sales taxes, barcodes
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Type: Shareware; Released: 01/01/2006; Filesize: 938.7 KB; Price: USD $165.00;
Platforms: Windows 95, Windows, Windows 98, Windows Me, Windows NT, Windows 2000, Windows XP
Tags: Accounting, Billing, Inventory, Invoice, Invoicing, Pos, Sales |
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| Cordix is a software tool that converts your analog voice modem to a call recorder. Connect your telephone device to your modem phone socket, make a telephone call as you usually do and pressing the record button you can record the conversation to your computer as a wav file. Every recorded call is kept in a list with information about time, date and your personal comments.
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Type: Shareware; Released: 02/17/2009; Filesize: 1.4 MB; Price: USD $19.00;
Platforms: Windows
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| One4000IP is more than a Netphone. Take advantage of free broadband VoIP calling with premium voice quality as well as super low worldwide rates to fixed and mobile phones. call to any PC with a SIP net phone. Also download One4000Mobile. One4000IP, is more than a Netphone that lets you take advantage of free broadband VoIP calling with premium voice quality as well as super low worldwide rates to regular phones without changing your operator. call from your PC to other PC’s for
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Type: Shareware; Released: 05/23/2006; Filesize: 4.9 MB; Price: USD $0.00;
Platforms: Windows 2000, Windows, Windows XP, Windows 2003
Tags: Callback, Communications, Landline, Mobile, Sip, Softphone, Telephony, Voip |
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| Picture Caller ID identifies callers before you answer the phone. call Blocking enables effective telemarketer call block by cutting off black-listed numbers, such as the numbers that are blocked, out-of-area, or unidentified. Picture Caller ID lets you screen your calls using text-to-speech to announce the caller's name and number, so you only answer the call when you want to. It sits silently in the system tray, notifying you when a call comes.
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Type: Shareware; Released: 02/17/2009; Filesize: 535.0 KB; Price: USD $19.95;
Platforms: Windows
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| Terrasoft call Center provides tools for registration and analyzing of incoming and outgoing calls, redirecting incoming calls to selected Terrasoft CRM users, process calls from different contacts according to the established rules. Terrasoft call Center Server is a separate module of popular Terrasoft CRM that provides tools for registration and analyzing of incoming and outgoing calls, redirecting incoming calls to selected Terrasoft CRM users, process calls from different contacts
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Type: Demo; Released: 01/10/2005; Filesize: 9.9 MB; Price: USD $2490.00;
Platforms: Windows 98, Windows, Windows Me, Windows NT, Windows 2000, Windows XP, Windows 2003
Tags: Call Center, Call Centre, Crm, Crm Application, Crm Software, Crm Solution, Crm System, Crm Tools, Crm Vendor, Customer Relationship Management |
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| An Inventory tracking program for a small food service warehouse, outlet or distribution center. Tracks incoming, outgoing and currently available inventory. Generates invoices for outgoing inventory and tracks monthly inventory reports and daily incoming and outgoing inventory reports.
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Type: Shareware; Released: 02/17/2009; Filesize: 5.3 MB; Price: USD $39.95;
Platforms: Windows
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| PrettyMay call Recorder for Skype (PMCRS) is a powerful Skype add on, which allows you to record skype calls on Windows easily. Besides the call recording funtions built in, PMCRS offer many features as following:
1, call Recording. Record Skype calls / conference calls, saving Skype call records in MP3 files with stereo / mono optional.
2, Skype Answering Machine. Auto-answer your Skype calls when you're away from computer.
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Type: Freeware; Released: 07/03/2008; Filesize: 2.5 MB; Price: USD $0.00;
Platforms: Windows 2000, Windows 2003, Windows Vista, Windows XP
Tags: Call Recording, Recorder, Share Music, Skype Recorder, Skype Voicemails |
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| PBX call Tarifficator Pro is a call accounting and billing system, which helps you to manage all the telephone traffic via your office switching system. It can count all local and toll calls, placed from PBX extentions and print detailed cost reports. PBX call Tarifficator Pro is flexible and easy to use.
Country codes database is used to calculate the cost of telephone traffic. It contains more than 2500 country and city codes, including detailed
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Type: Demo; Released: 05/03/2005; Filesize: 797.8 KB; Price: USD $0.00;
Platforms: Windows 95, Windows, Windows 98, Windows Me, Windows NT, Windows XP, Windows 2000, Windows 2003
Tags: Accounting, Bill, Billing System, Incoming Logger, Outgoing Traffic Reports, Pbx Call Tarifficator, Pc Serial Port, Phone, Register Billing Software Download, Smdr Cable Pinout |
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| ActiPOINT of COMIREL offers a comprehensive call management and contact management. It supports variously initiating of calls and reading all calls. ActiPOINT provides following telephony features: Third-Party-Conference, managing of 3 phones, line toggling, call redirection, call forwarding, lines/calls on hold. In Interaction with ActiPOINTserver can be build up a network capable call management system. The examination into content of the past calls
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Type: Shareware; Released: 02/27/2005; Filesize: 1.7 MB; Price: USD $37.00;
Platforms: Windows 2000, Windows, Windows XP
Tags: 3 Phones, Actipoint, Actipointserver, Call Forwarding, Call Management, Call Redirection, Capi, Cms, Comirel, Contact Management System |
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| A development tool allowing you to create an interactive virtual service agent that can be programmed to automatically respond to questions by querying a pre-established questions and answers database. The conversational nature can make interacting with the agent informative, interesting and entertaining. The system is designed to answer frequently asked questions, eliminating the need to call customer service.
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Type: Shareware; Released: 02/17/2009; Filesize: 1.4 MB; Price: USD $39.95;
Platforms: Windows
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| Easy traffic tracking: returning visitors, how people find the site, search engines, what keywords people type, their countries, browsers, OS, READY - TO - CUSTOMIZE FRONTEND (HTML TEMPLATE), READY TO START AS A STANDALONE service!!! With our advanced real-time website traffic tracking and statistics engine it is possible to easily track website traffic: number of people who visits the site, number of returning visitors, how people find the site, search engines people utilize to reach
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Released: 07/21/2006; Filesize: 3.8 MB; Price: USD $650.00;
Platforms: Windows,
Tags: And, Customizable, Engine, Mysql, Realtime, Statistics, Tracking, Traffic |
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| Wireless Dev Studio is an ActiveX DLL that allows you to send and receive SMS (also binary, flash, Unicode (UCS2) and ultiple SMS) through GSM modems. It handles voice and GSM data calls and the phonebooks of both SIM and terminal. Wireless Dev Studio is an ActiveX DLL that allows you to fully handle GSM, GPRS, HSCSD and UMTS modems.
Easily integrable into any application written in whichever language that supports ActiveX technology (Visual Basic, Visual C++, .NET, Borland Delphi
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Type: Demo; Released: 08/30/2005; Filesize: 2.3 MB; Price: USD $98.00;
Platforms: Windows 98, Windows, Windows Me, Windows NT, Windows 2000, Windows XP, Windows 2003
Tags: Activex, Falcom, Fleet Management, Gprs, Gsm, Gsm Modem, Gsm Ocx, Industrial Automation, Remote Control, Remote Monitoring |
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| Free VOIP / SIP phone (softphone). Use your PC or laptop as a phone. Works with any SIP / VOIP provider/ phone service. Use instead of the soft phone provided by your VOIP provider which locks you into their VOIP phone service.Easy to use interface to transfer, forward calls or review history of calls. call log, caller ID, integrates with MS Outlook. Available in many languages. Free download from http://www.3cx.com.Features include*
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Type: Freeware; Released: 03/05/2009; Filesize: 3.3 MB; Price: USD $0.00;
Platforms: Windows 2000, Windows, Windows XP, Windows Vista
Tags: 3cx Free Voip Phone For Windows, Ip Pbx, Sip, Sip Phone, Soft Phone, Voip, Voip Phone, Voip Phone System, Vonage |
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| Easy to use helpdesk software - sensibly priced. Two user licence included. No extensive training required. Easily configured to reflect the way that you work. Uses e-mail to keep everyone informed. Maintains a complete audit trail of all actions. Easy to use helpdesk software, sensibly priced to suit all businesses. Two user licence included. Powerful HelpDesk Software:- Help Desk-99 will help you manage and control your helpdesk operation, without forcing you to change the way you work. Many
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Type: Shareware; Released: 01/10/2007; Filesize: 5.0 MB; Price: USD $180.00;
Platforms: Windows 95, Windows, Windows 98, Windows Me, Windows NT, Windows XP, Windows 2000
Tags: Call Center, Call Tracking, Customer Service, Customer Support, Help Desk, Help Desk Software, Help Desk System, Helpdesk, Helpdesk Software, Helpdesk System |
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| StraceNT (pronounced S-Trace-NT) is a System call Tracer for Windows. It provides similar functionality as strace provides on Linux. It can trace all the calls made by a process to the imported functions from other DLLs. StraceNT can be very useful in debugging and analyzing the internal working of a program. It records function names, their arguments and their return value. StraceNT uses IAT patching technique to trace function calls, which is quite
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Type: Freeware; Released: 02/17/2009; Filesize: 68.0 KB; Price: USD $0.00;
Platforms: Windows
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