|
|
52 Downloads
Download Site1
Download Site2
|
| Download time: |
| Dialup | (56k) | - | 01 h 39 m 12 s |
| ISDN | (128k) | - | 17 h 13 m 24 s |
| DSL | (512k) | - | 16 h 18 m 21 s |
| Cable | (1024k) | - | 20 h 09 m 11 s |
| T1 | (1484k) | - | 21 h 20 m 44 s |
|
|
|
Description of BridgeTrak Help Desk Software
Comprehensive trouble ticket tracking software for help desks and call centers. User-friendly interface offers customizable screens, multiple layer issue status tracking, issue folder filing system, hierarchy issue structure, skills based assignment of issues, custom and required user fields, knowledgebase (including HTML editor), product and contract tracking, reports, queries, etc. Expansion modules run as set-and-forget services and are available for customer self-help via the Web, auto issue escalation, advanced data searches, Active Directory integration, automatic email receive to convert emails into issues.
Tags: Bug, Desk, Help, Help Desk Software, Software, Ticket, Tracking, Trouble |
|
| Similar software |
|
|
| The Help Desk Toolkit offers the definitive guide to setting up and running a successful Help Desk-now updated and expanded to include the latest Web-based technologies. |
| Type:Shareware
|
 |
|
|
|
| Comprehensive network inventory software for help desks and IT departments. No client installation required to audit targeted machines. Extensive hardware, software and system configuration data captured for both workstations and servers. |
| Type:Demo
|
|
|
|
|
| Intuitive web based free help desk software by Web Help Desk includes: Incident Management - Knowledge Base - LDAP / AD Sync - Two-way Email Integration - Reporting. Unrestricted Web Help Desk Lite Edition features for Windows server installation. |
| Type:Freeware
|
|
|
|
|
| Macros - Help Desk Reply Automation and Macro Software.
Macros allows you to store your commonly typed information and recall it instantly using hotkeys. (EG. F1, F2 etc...)
it is the ultimate time saving tool for your help desk support staff, ideal for any help desk application. The time saved by your support staff can reduce help desk costs and save you thousands of dollars and free them up to do other tasks. |
| Type:Shareware
|
|
|
|
|
| Been There, Done That! is an affordable IT help desk program. Quickly and easily record, update, search and report on users, their computers, software, peripherals and their problems. This version adds integrated charts and backup and restore. |
| Type:Shareware
|
|
|
|
|
