BridgeTrak Help Desk Software v7.0 Build 161
by Kemma Software
Comprehensive trouble ticket tracking software for help desks and call centers. User-friendly interface offers customizable screens, multiple layer issue status tracking, issue folder filing system, hierarchy issue structure, skills based assignment of issues, custom and required user fields, knowledgebase (including HTML editor), product and contract tracking, reports, queries, etc. Expansion modules run as set-and-forget services and are available for customer self-help via the Web, auto issue escalation, advanced data searches, Active Directory integration, automatic email receive to convert emails into issues.
7.0 Build 161
Build 161 offers additional product features such as: Launching reports written with Crystal Reports (version 10 or greater), expansion of spell check feature into the Issues Description and Resolution tabs, drag and drop the position of fields on the Custom Fields tab.
Tags: Help Desk Software
Released:April 19, 2007
Platforms:Windows, Windows 2000, Windows XP, Windows 2003
Requrements:Pentium Processor700mhz+, 512MB RAM, 80mb
TrakLive helps you submit, track and fix the bugs and issues during software development.
- Powerful Bug tracking
- Bug Tracking Tool
- Easy defect tracking
- Fully customizable approval path (workflow)
- Audit Trail Reports
Powerful, cost effective, Customizable, Web based(XML) Bug / Defect tracking, Issue Management and Messaging product. Apart from having a pleasing interface and being easy to learn, yKAP features include support for unlimited projects, test environments
Mioot Live Chat software is an expert in Help Desk Software solutions Offering Live Chat Support services since 2003. With Our Help Desk Software Live Support Agents can track the visitors information in real time and Chat with customers. This software
ExactSpent 2006 is a time tracking software, which provides exact record of the time you spent on jobs. Easy to use utility to track your time, store your time records, get time logs of your time spent on the job for own use or for reporting to a client
Spherical Timesheet Time Tracking Software makes timesheet creation and administration easier than ever before! Features * Spherical Timesheet's patent-pending logger accurately tracks the time and duration that you spend working on programs and files
Time tracking software for timesheet automation, billing automation, expense management, employee attendance automation, project management and task management. Free downloadable and hosted (ASP) version. Both downloadable and hosted versions are free
Hits tracking software tool allows you to generate a web script that will track all your visitors and web statistics automatically. It will reveal to you the webpages that are getting the most traffic for you, where your web visitors are from and how
Lobby Track Employee Tracking Software is a new secure tracking, access control, and visitor management software system. This innovative new technology allows organizations to track employees and equipment with detailed activity logs by individual or
Lobby Track Attendance Tracking Software is a new secure tracking, access control, and visitor management software system. This innovative new technology allows organizations to track employees and equipment with detailed activity logs by individual or
TimeLive - Free web-based time tracking software for timesheet automation, billing automation, expense management, employee attendance automation, project management and task management. Free downloadable and hosted (ASP) version. Both downloadable
Most popular Helpdesk & Remote PC
Polar Help Desk Free is a web based solution for organizing support department. It is fully functional, commercially free for 1 technician and unlimited number of end users. No trial period expiration, no obligations and no forms to fill out.
ManageEngine ServiceDesk Plus is a web based, easy to use Help Desk and Asset Management software whose features include contract managenent, purchasing and knowledge management functionalities. By integrating Ticketing, Asset Tracking, Purchasing, Contract
The Picture Directory software lets you easily import your own photos, and make a picture directories instantly! You simply click, import a photo, set
the layout and voila! You're done! Some of the features include the following: (a) You can add personal
30 Free fully licensed basic templates from the acclaimed Powerbacks collection. 1024 x 768 pixels in both pot and jpg formats, compatible with PowerPoint 2000-2004. Powerbacks offers various gradients, textures and fractals to enhance presenting.
Horizon is a powerful CRM with links to Sage & Quickbooks
Contact Management, Marketing Campaigns, Opportunities, Quotations, Sales Orders, Invoicing, Purchase Orders,
Links to Sage Line 50 and Quickbooks, Diary, Email Centre
ManageEngine SupportCenter Plus is a 100% web-based Customer Service and Support Software that offers Trouble Ticketing, Account & Contact Management, SLA Management and Knowledge base in one low-cost, easy-to-use package. It helps you track and resolve
No expiration, no ads, just free. The free help desk software edition of Web Help Desk for Microsoft Windows Server installation offers an industry leading web-based help desk software feature set that allows you to track and fulfill all of your technical
OpenThinClient is an Open Source Thin Client Solution consisting of a Linux based operating system along with a comprehensive Java based management GUI and server component. It is intended for environments where a medium to large number of Thin Clients
Enterprise Security Reporter automates the documentation of Windows security for compliance audits and security reviews, preventing data theft, protecting confidential records and meeting regulatory requirements.
DEKSI CRM is a powerful and feature rich multi-platform and scalable, on demand, Web-enabled CRM solution complete with marketing automation, sales force and contact automation, contract automation, quote and invoice management, product management, sales
BridgeTrak Help Desk Software Author's Software
Comprehensive network inventory and computer auditing software for help desks and IT departments. No client installation required to audit targeted computers with the Remote module. Extensive hardware, software and system configuration data captured for