Call Center downloads |
|
|
|
|
Terrasoft call center provides tools for registration and analyzing of incoming and outgoing calls, redirecting incoming calls to selected Terrasoft CRM users, process calls from different contacts according to the established rules. Terrasoft call center Server is a separate module of popular Terrasoft CRM that provides tools for registration and analyzing of incoming and outgoing calls, redirecting incoming calls to selected Terrasoft CRM users, process calls from different contacts
|
Type: Demo; Released: 01/10/2005; Filesize: 9.9 MB; Price: USD $2490.00;
Platforms: Windows 98, Windows, Windows Me, Windows NT, Windows 2000, Windows XP, Windows 2003
Tags:
Call Center,
Call Centre,
Crm,
Crm Application,
Crm Software,
Crm Solution,
Crm System,
Crm Tools,
Crm Vendor,
Customer Relationship Management |
 |
|
|
|
| An advanced, yet simple-to-use telephone tware answering machine for your voice modem. All the features you'd expect are supported: call monitoring and logging, Caller ID with pop-ups and voice alerts, "white" and "black" lists, and others. An advanced, yet simple-to-use phone answering machine for your voice modem. All the features you'd expect are supported: call monitoring and logging, Caller ID with pop-ups and voice alerts, "white" and "black" lists, customizable and personalized greetings
|
Type: Shareware; Released: 03/01/2007; Filesize: 2.3 MB; Price: USD $39.95;
Platforms: Windows 98, Windows, Windows Me, Windows NT, Windows XP, Windows 2000, Windows 2003
Tags:
Call,
Call Forward,
Call Recording,
Caller,
Caller Id,
Conversation,
Monitor,
Paging,
Phone,
Record |
|
|
|
|
| PrettyMay call center for Skype (PMCCS) is a 100% software-based Skype PBX that replaces traditional proprietary hardware PBX / PABX.
It allows SMBs to quickly and affordably implement a Skype PBX (aka PABX) system with auto-attendant, interactive voice response (IVR), Automatic call Distribution (ACD), call recording and personalized voicemail capabilities - and a lot more as well.
|
Type: Shareware; Released: 05/30/2008; Filesize: 6.6 MB; Price: USD $200.00;
Platforms: Windows 2003, Windows Vista, Windows XP
Tags:
Auto-Attendent,
Automatic Call Distribution (Acd),
Call Queueing,
Company Directory (Dial-By-Name),
Ivr,
Music/Information On Hold,
Skype Pbx,
Visual Call-Flow Menu Builder,
Voicemail |
|
|
|
|
| Axon is a virtual PBX designed to manage calls within a business or call center environment. Any business, whether small or large, can now implement a scalable PBX solution with an existing PC which connects to phone lines and extensions using VoIP technology.
Offering all the normal features of a traditional PBX such as allowing internal or external calls and more advanced call queuing for call center applications the software routes all calls
|
Type: Freeware; Released: 11/01/2005; Filesize: 323.2 KB; Price: USD $0.00;
Platforms: Windows 95, Windows, Windows 98, Windows Me, Windows NT, Windows XP, Windows 2000, Windows 2003
Tags:
Axon,
Call Conductor,
Call Controller,
Call Delegation,
Call Delegator,
Call Manager,
Pbx Controller,
Pbx Delegation,
Pbx Director,
Pbx Manager |
|
|
|
|
| Rander is CTI software integrated with Panasonic PBX. Rander brings together the two main communication tools: the computer and the telephone. With Panasonic PBX and Rander working together, PC and telephone work as one device. Your company can work far more effectively with Rander as it gives you a basic call center functionality. Your employees can handle more calls in the same amount of time and you can provide your customers with even better care
|
Type: Shareware; Released: 04/23/2007; Filesize: 2.4 MB; Price: USD $149.00;
Platforms: Windows 95, Windows, Windows 98, Windows Me, Windows NT, Windows XP, Windows 2000, Windows 2003
Tags:
1232,
Accounting,
Call Center,
Computer,
Cti,
Dial,
Integration,
Kx-Td,
Kx-td1232,
Kx-td500 |
|
|
|
|
| All telephone conversations will be monitored and recorded after you install the program. Caller ID information will be logged as well. Recording telephone conversations is essential nowadays. With a hard-copy of a telephone call, you will be able to prove your case. The program also popups and logs caller ID information. Phone call Recorder can work as a powerful answering machine too
|
Type: Shareware; Released: 02/05/2007; Filesize: 337.1 KB; Price: USD $34.95;
Platforms: Windows 95, Windows, Windows 98, Windows Me, Windows XP, Windows 2000
Tags:
Argument,
Audio,
Call,
Callcenter,
Callcentre,
Cell,
Center,
Centre,
Consumer,
Conversation |
|
|
|
|
| For help desks or any type of call center. Quickly build a database to manage and track requests made by customers. Easily search the database of past problems and solutions. Output your data to reports, html pages or export to other software. Request Tracker is a database system that allows you to store and retrieve all pertinent information about customer requests. An ideal solution for help desks of any type of call center. Track who requests what and when they requested it, what was done
|
Type: Shareware; Released: 02/17/2005; Filesize: 4.7 MB; Price: USD $149.00;
Platforms: Windows 95, Windows, Windows 98, Windows Me, Windows NT, Windows 2000, Windows XP, Windows 2003
Tags:
Call Center,
Crm,
Customer Relations Management,
Customer Resource Management,
Customer Service,
Help Desk,
Helpdesk,
Kms,
Resource Management,
Service Report |
|
|
|
|
| TapiRex shows a contact for an incoming phone-call with image, name and company. Microsoft Outlook is supported as source for the addresses as well as any other ODBC-database (like Access, mySQL, SQL-Server, ...). The program can even show incoming calls on any telephone plugged to any computer in your network (client-server). Any developer can extend the program with its open architecture. A SDK is available from the website. Free Plugins are available
|
Type: Shareware; Released: 02/24/2007; Filesize: 4.7 MB; Price: USD $26.90;
Platforms: Windows XP, Windows, Windows 2000, Windows 2003
Tags:
Callerid,
Callinfo,
Capi,
Incoming Call,
Outlook,
Skype,
Tapi,
Telephone |
|
|
|
|
| Would you like to record phone calls ? Red call Recorder 1.1 is the perfect way ! this a must have tool: record, edit and save many hours of phone calls to a common compressed wave file (up tp 1.1KBps) - all with just a click of your mouse. Would you like to record phone calls ? 'Red call Recorder 1.1' is the perfect way. When accepting a call, this program will immediately recognize the caller, than just click the button and start recording. You can pause, or continue recording, all in
|
Type: Shareware; Released: 02/20/2007; Filesize: 920.8 KB; Price: USD $22.50;
Platforms: Windows 95, Windows, Windows 98, Windows Me, Windows NT, Windows 2000, Windows XP
Tags:
Call Recorder,
Record Calls,
Record Phone Call,
Wave Phone Call |
|
|
|
|
| Phone recorder, Voice Mail center, professional log, forward calls to e-mail, a personal web-site, a personalized answering mode and a different alert sign for each caller, Hidden Service, flags and priority for each call.. and much more... try it! Phone recorder and Voice Mail center: Phone Recorder Plus 1.1 is a software allows you recording many hours of phone calls and save them into professional log. also, Phone Recorder Plus supports with full answering machine features. general point: Automatically
|
Type: Shareware; Released: 02/20/2007; Filesize: 1.4 MB; Price: USD $49.00;
Platforms: Windows 95, Windows, Windows 98, Windows Me, Windows NT, Windows 2000, Windows XP
Tags:
Answering Machine,
Block Call,
Call Recorder,
Caller Id,
Callerid,
Internet,
Mail,
Phone Call Recorder,
Phone Conversation Recorder,
Phone Record |
|
|
|
|
| This program is ideal for individuals and call centres that need to make telephone calls to Canadian residents and businesses. It lets you search through an online telephone directory and call everyone on the search result from anywhere in the world. Outbound call centre software for individuals and call centres located anywhere in the world that need to make telephone calls to Canadian residents and businesses. The software lets you search through an online telephone directory and call everyone on
|
Type: Shareware; Released: 01/17/2007; Filesize: 15.9 MB; Price: USD $0.00;
Platforms: Windows 2000, Windows, Windows XP, Windows 2003
Tags:
Autodialer,
Broadcast,
Calendar,
Call,
Center,
Centre,
Database,
Dialer,
Directory,
Fax |
|
|
|
|
| Easily select calls to block. Stop being bothered by sales calls or any other calls you don't want to receive. Protect your privacy and keep solicitors from interrupting you. This is a must-have if you value privacy. Great deals on Caller ID ready modems also available from http://www.callblocker.net/order.htm
This won't tie up any of your telephone lines either. There are one or two configurations that should work for everyone. Free support if you need it.
|
Type: Shareware; Released: 03/05/2006; Filesize: 6.4 MB; Price: USD $32.95;
Platforms: Windows 95, Windows, Windows 98, Windows Me, Windows NT, Windows 2000, Windows XP, Windows 2003
Tags:
Best Download,
Call Blocker,
Call Blocking,
Call Id,
Call List,
Caller Id,
Download,
Free,
Hot Download,
Mp3 |
|
|
|
|
| With Bluetooth PC Dialer a phone call is never more then one click away independent of where the number is located on your PC. Bluetooth PC Dialer is both a stand-alone application and an Outlook plug in. Today there do not exist any efficient way of making a phone call to a number not stored in the mobile phone. Bluetooth PC Dialer has been developed to solve this issue. With Bluetooth PC Dialer a phone call is never more then one click away independent
|
Type: Shareware; Released: 12/01/2005; Filesize: 2.4 MB; Price: USD $9.95;
Platforms: Windows 98, Windows, Windows Me, Windows 2000, Windows XP
Tags:
Bluetooth Pc Dialer,
Bluetooth Shareware,
Call,
Mobile Phone,
Outlook |
|
|
|
|
| Search for telephone numbers on Federal, State, and Company Do-Not-call Lists quickly and easily. Features include a quick search and a Scrub feature, which can either remove Do-Not-call contacts from spreadsheets or group Do-Not-call entries separately from Callable entries. Do-Not-call violations can be very costly. Currently, the FTC's largest fine is $11,000 per violation. Use of Do-Not-call software like Do-Not-call List Registry Check 2.0 can
|
Type: Shareware; Released: 10/01/2005; Filesize: 23.0 MB; Price: USD $99.99;
Platforms: Windows Me, Windows, Windows 2000, Windows XP, Windows 2003
Tags:
Call,
Commission,
Dnc,
Do,
Federal,
Ftc,
Law,
List,
Marketing,
Not |
|
|
|
|
| SkypeTransfer extends the basic capabilities of SkypeTM and enables you to transfer Skype calls to anyone in your Skype contact list. A great tool designed to enable Skype manual call routing. A great tool designed to enable Skype manual call routing. SkypeTransfer extends the basic capabilities of SkypeTM and enables you to transfer Skype calls to anyone in your Skype contact list. A great tool designed to enable Skype manual call routing
|
Type: Shareware; Released: 06/07/2006; Filesize: 1.2 MB; Price: USD $19.99;
Platforms: Windows XP, Windows, Windows 2000, Windows 2003
Tags:
Skype Call Transfer,
Skypetransfer,
Transfer Skype Calls,
Voip Call Center |
|
|
|
|
| StromaSoft CRM customer service helpdesk + Sales Force Automation + Email Newsletters + Outlook Integration. A ticket is created for every work task from reviewing a document to taking a telephone message. The tickets have owners, types and workflow statuses. In this way the ad hoc completion of all office tasks is formalised and streamlined to increase productivity. If your company is using Post-It notes, paper or email to manage the relationship
|
Type: Shareware; Released: 03/24/2006; Filesize: 14.3 MB; Price: USD $199.00;
Platforms: Windows 98, Windows, Windows Me, Windows NT, Windows 2000, Windows XP, Windows 2003
Tags:
Call Center,
Call Logging,
Crm,
Customer Relationship Managements,
Ecrm,
Help Desk,
Helpdesk,
Incidents,
Instant Messaging,
Newsletter |
|
|
|
|
| WhoCalls will use your modem to detect the CallerID of a calling party. It will not answer the call, just display the caller information (if transmitted). If the caller is already in the database, its details and photo will be displayed. You may also use it to display information in an external database. Samples of a call center in MsAccess, Excel and Outlook are included.
|
Type: Shareware; Released: 12/28/2006; Filesize: 1.4 MB; Price: USD $7.00;
Platforms: Windows 95, Windows, Windows 98, Windows Me, Windows NT, Windows 2000, Windows XP, Windows 2003
Tags:
Callerid,
Telephone |
|
|
|
|
| Modem spy records all telephone calls, records from microphone, plays back recorded mesages via phone line or sound card. Has built-in software automatic gain control. Detects and logs Caller ID. Modem spy is handy utility for telephone calls recording. Features: 1) record phone conversations. 2) microphone recorder. 3) WAVe files playback via telephone line. 4) Sound card playback of recorded mesages. 5) Record ALL incomming phone calls. 6) Has
|
Type: Shareware; Released: 02/15/2007; Filesize: 341.8 KB; Price: USD $34.95;
Platforms: Windows 95, Windows, Windows 98, Windows Me, Windows XP, Windows 2000
Tags:
Argument Telephone Converstion,
Audio Recording Phone,
Call Wave,
Callcenter Recording,
Callcentre Tapping,
Cell Call Record,
Center Telephone,
Centre Recording,
Consumer Calling,
Dictaphone To Harddrive |
|
|
|
|
| Don't miss another call while online! PhoneTray Dialup will notify you when someone is calling while you're online. You can choose to take the call or ignore the call. Plus, this Caller ID software logs your incoming calls and blocks unwanted calls. Don't miss another call while online! Yes, you can stay online without missing important calls when you're using dial-up internet!
PhoneTray Dialup will notify you when someone is calling while you are online. You can choose to take the call or ignore
|
Type: Shareware; Released: 05/07/2007; Filesize: 1.4 MB; Price: USD $15.95;
Platforms: Windows 98, Windows, Windows Me, Windows 2000, Windows XP, Windows 2003
Tags:
Announce,
Answer,
Call Waiting,
Caller Id,
Callerid,
Cid,
Dial-Up,
Dialup,
Internet,
Modem |
|
|
|
|
| Modem spy records all telephone calls, records from microphone, plays back recorded mesages via phone line or sound card. Has built-in software automatic gain control. Detects and logs Caller ID. Modem spy is handy utility for telephone calls recording. Features: 1) record phone conversations. 2) microphone recorder. 3) WAVe files playback via telephone line. 4) Sound card playback of recorded mesages. 5) Record ALL incomming phone calls. 6) Has
|
Type: Shareware; Released: 05/15/2007; Filesize: 341.8 KB; Price: USD $34.95;
Platforms: Windows 95, Windows, Windows 98, Windows Me, Windows XP, Windows 2000
Tags:
Argument Telephone Converstion,
Audio Recording Phone,
Call Wave,
Callcenter Recording,
Callcentre Tapping,
Cell Call Record,
Center Telephone,
Centre Recording,
Consumer Calling,
Dictaphone To Harddrive |
|
|
|
