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Customer Service downloads |
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Vuechat: customer service and CRM. Vuechat: The ultimate solution for customer service and CRM.
Vuechat is set of tools for Web-based customer service,
Instant Messaging, VoIP communcations, Video Conference and
the customer Relationship Management (CRM).
Vuechat allows customers
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Type: Shareware; Released: 01/10/2004; Filesize: 3.1 MB; Price: USD $80.00;
Platforms: Windows 98, Windows, Windows Me, Windows NT, Windows XP, Windows 2000
Tags:
Applet,
Chat,
Client,
Crm,
Customer,
Customer Service Software,
Customer Support Software,
Java,
Linux,
Live Video |
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| VueChat Express is a technology that enables a web based customer service solution on your website powered by video/voice chat, Instant Messaging, and useful CRM (customer Relationship Management) functions. VueChat customer service includes Server, Representative, customer and VoIP (Voice over IP) components. It provides a web-based customer service, IM, VoIP communications and Video Conferencing between customers and company representatives.With
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Type: Shareware; Released: 02/17/2009; Filesize: 3.3 MB; Price: USD $19.00;
Platforms: Windows
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| VueChat installs a web based customer service / Online Help Desk software on your website in a few minutes. The customer service software is featured with video/voice chat, Instant Messaging, VoIP and CRM technologies. VueChat Personal Edition is a customer service solution for the government and corporations that enables a web based customer service / online Help Desk techology with CRM, Live Video and VoIP (Voice over IP) technologies.
VueChat allows customers
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Type: Shareware; Released: 12/01/2005; Filesize: 3.3 MB; Price: USD $19.00;
Platforms: Windows 98, Windows, Windows Me, Windows NT, Windows XP, Windows 2000
Tags:
Business,
Chat,
Client,
Corporate,
Crm,
Customer,
Customer Service Software,
Customer Support Software,
Express,
Help Desk |
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| Calculate the optimum number of customer service staff to minimise your costs. Determine the number of customers waiting, average waiting time, and service staff utilization. Review the impact of changes in service point numbers on total costs. The model considers customer arrival and service rates, the cost of service staff, and the loss of profit contribution due customer waiting time (dissatisfaction).
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Type: Shareware; Released: 02/17/2009; Filesize: 151.0 KB; Price: USD $27.00;
Platforms: Windows
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| Award-Winning live help. With this live help service, you will be able to constantly monitor the visitors of your website. By being in virtual contact with your visitors, your chances of increasing your sales will be enhanced and your customer service will be greatly improved. Another important feature is the possibility to co-browse the web in collaboration with a customer. This feature will allow you to show a customer having a difficulty.
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Type: Shareware; Released: 02/17/2009; Filesize: 1.3 MB; Price: USD $99.95;
Platforms: Windows
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| Award-Winning live help. With this live help service, you will be able to constantly monitor the visitors of your website. By being in virtual contact with your visitors, your chances of increasing your sales will be enhanced and your customer service will be greatly improved. Another important feature is the possibility to co-browse the web in collaboration with a customer. This feature will allow you to show a customer having a difficulty.
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Type: Shareware; Released: 02/17/2009; Filesize: 1.3 MB; Price: USD $99.95;
Platforms: Windows
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| Querybot adds a powerful knowledgebase/interactive FAQ to any website almost instantly. Querybot is your 24-7 customer service front line. Querybot will instantly answer repetitive customer questions while forwarding unresolved issues to you by email. Querybot's award-winning system adds a powerful knowledgebase/interactive FAQ to any website almost instantly. Querybot is your 24 by 7 customer service front line. Querybot will instantly answer repetitive customer questions while forwarding unresolved
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Type: Shareware; Released: 12/14/2004; Filesize: 2.9 MB; Price: USD $19.95;
Platforms: Windows 95, Windows, Windows 98, Windows Me, Windows NT, Windows XP, Windows 2000
Tags:
Autoresponder,
Base,
Crm,
Customer,
Email,
Faq,
Frequent,
Html,
Knowledge,
Knowledgebase |
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| Greet your customers online, and help them buy! eTalkup is a free service that enables you to keep track of who's visiting your web site and to chat with them in real-time. Many online shoppers have questions and when they cannot be answered they may become frustrated and annoyed and leave. eTalkup helps your business make money by enabling you to providing great customer service to your online customers.
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Type: Freeware; Released: 06/12/2008; Filesize: 3.1 MB; Price: USD $0.00;
Platforms: Windows 2000, Windows 2003, Windows Vista, Windows XP
Tags:
Crm,
Help Desk,
Live Chat,
Live Customer Service,
Live Customer Support,
Live Help,
Live Person,
Live Support,
Web Analytics,
Web Statistics |
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| ManageEngine SupportCenter Plus is a complete web-based customer service & Support Software offering Trouble Ticketing, Account & Contact Management, SLA Management & Knowledge base in one low-cost, easy-to-use package for superior customer Support. ManageEngine SupportCenter Plus is a 100% web-based customer service and Support Software that offers Trouble Ticketing, Account & Contact Management, SLA Management and Knowledge base in one low-cost, easy-to-use package. It helps you track and resolve
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Type: Freeware; Released: 11/05/2007; Filesize: 31.3 MB; Price: USD $0.00;
Platforms: Linux, Windows 2000, Windows 2003, Windows XP
Tags:
Customer Service Management Software,
Customer Support Software,
Knowledge Base,
Request Tracking,
Self Service Portal,
Service Level Agreement |
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| Add live chat on your web site watch visitors on your web site in real time and chat with them. Very good tool for web site increase sales and provide best customer service. Keep records of visitor activity on your web site. Fully customizable visitor interface. Easy to use and implement service. Invite visitors to chat with your or guide them without chatting also. Easy transfer chats to other operators, use predefine responses, full management of
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Type: Shareware; Released: 12/15/2005; Filesize: 478.7 KB; Price: USD $8.99;
Platforms: Windows 95, Windows, Windows 98, Windows Me, Windows NT, Windows 2000, Windows XP, Windows 2003
Tags:
Customer Chat,
Customer Service,
Customer Service Software,
Live Assistance,
Live Chat,
Live Help,
Live Support Chat Software,
Online Chat Live Chat Software,
Sales Chat,
Support Chat |
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| If you do any tree services, such as removal, pruning, chipping or any other such services, this software is for you.
Now you can keep track of all past tree service jobs. You can tell what customer hires you the most, or the least. Keep track of telephone numbers, addresses and much more info for each customer you work for. You can search by dates, addresses, names and much more. Keep comments or special notes or other important information about
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Type: Shareware; Released: 04/23/2007; Filesize: 1.1 MB; Price: USD $14.99;
Platforms: Windows 95, Windows, Windows 98, Windows Me, Windows 2000, Windows XP
Tags:
Tree Business Software,
Tree Doctor,
Tree Removal,
Tree Service,
Tree Service Software,
Tree Services |
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| StromaSoft CRM customer service helpdesk + Sales Force Automation + Email Newsletters + Outlook Integration. A ticket is created for every work task from reviewing a document to taking a telephone message. The tickets have owners, types and workflow statuses. In this way the ad hoc completion of all office tasks is formalised and streamlined to increase productivity. If your company is using Post-It notes, paper or email to manage the relationship
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Type: Shareware; Released: 03/24/2006; Filesize: 14.3 MB; Price: USD $199.00;
Platforms: Windows 98, Windows, Windows Me, Windows NT, Windows 2000, Windows XP, Windows 2003
Tags:
Call Center,
Call Logging,
Crm,
Customer Relationship Managements,
Ecrm,
Help Desk,
Helpdesk,
Incidents,
Instant Messaging,
Newsletter |
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| For Easy customer service and Support. This software manages the customer requsets, based on a contract base or not. customer requests may be serviced via phone, using the help desk, or by thechnicians. An Outlook like calendar helps all the scheduling. The appointments that can be scheduled are not strictly technical, but of a wider nature. i.e. visit to a bank, appointment with a new client....The appointments are displayed by technician. The steps
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Type: Shareware; Released: 03/16/2006; Filesize: 9.3 MB; Price: USD $99.00;
Platforms: Windows 98, Windows, Windows Me, Windows NT, Windows 2000, Windows XP, Windows 2003
Tags:
Appointment,
Calendar,
Call Center,
Contract,
Crm,
Crm Software,
Customer,
Customer Request,
Customer Service,
Customer Service And Support |
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| service Center Operator software for service centers and workshops. service Management represents new generation of management software for service centers. It manages full life cycle of repairing and tuning from equipment reception to shipping repaired equipment back to customer. Along with management it provides profit and statistical analysis of activity by different types of work reports.
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Type: Shareware; Released: 02/17/2009; Filesize: 224.0 KB; Price: USD $800.00;
Platforms: Windows
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| Job Scheduling and Invoicing for service Business. Provision for multiple jobsites to be billed to the same customer. Preview and print reports of income for any chosen period, customer payment history, instant letters and envelopes. Autodial phone, email or write to customers, contacts or suppliers from within the program. Detailed summaries of expenses by category and timeframe.Never forget a scheduled job.
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Type: Shareware; Released: 02/17/2009; Filesize: 6.7 MB; Price: USD $79.00;
Platforms: Windows
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| Powerful, easy to operate software system for storing and managing customer records, service locations and service history with the additional capability to share data in real time over the network. customer Manager For Workgroup is a must-have schedule management tool for any company and individual specializing service. It's perfect to plan working hours, keep track of scheduled appointments and orders. The program gives you a customizable Date Navigator
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Type: Shareware; Released: 02/11/2009; Filesize: 25.6 MB; Price: USD $59.95;
Platforms: Windows 2000, Windows 2003, Windows 95, Windows 98, Windows Me, Windows NT, Windows Vista, Windows XP
Tags:
Appointment,
Appointments,
Calendar,
Customer,
Customer Manager,
Customer Manager For Workgroup,
Customer Service,
Manager,
Organizer,
Planner |
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| service Desktop Pro is an integrated Business and service Management Software aimed at IT service Providers, Freelancers, Consultants, Web Developers, Software Developers and small business owners. It's tightly integrated and flexible modules allow you to handle most aspects of managing your business flow. Simplicity and ease of use are the key benefits of service Desktop Pro. service Desktop Pro handles over 20 key business requirements including
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Type: Shareware; Released: 02/17/2009; Filesize: 18.6 MB; Price: USD $99.95;
Platforms: Windows
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| Polar Help Desk is a web based solution that helps you organize support department. With its features like incident management, knowledge base, email integration, reports and user friendly interface it helps you manage your support department.
As a value-added help desk solution, it facilitates your organization to distribute service and support delivery for both employees and external customers, while maintaining centralized control.
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Released: 09/20/2006; Filesize: 9.2 MB; Price: USD $200.00;
Platforms: Windows XP, Windows, Windows 2000, Windows 2003
Tags:
Computer Technical Support,
Customer Support Software,
Help Desk,
Help Desk Software,
Helpdesk,
Helpdesk Software,
Helpdesk System,
Online Technical Support,
Technical Support,
Trouble Ticket |
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| VueChat is a customer service software for the Government and Corporations, web based, featured with live video chat, VoIP and customer Relationship Management (CRM) functions. VueChat is a set of business solutions, techniques and technologies that allow people to communicate and build modern and efficient relations with customers and partners all over the world.
For home use, you may want to begin with VueChat Home which
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Type: Shareware; Released: 01/01/2005; Filesize: 607.9 KB; Price: USD $19.00;
Platforms: Windows 98, Windows, Windows Me, Windows NT, Windows 2000, Windows XP
Tags:
Affiliate,
Business,
Chat,
Client,
Commission,
Corporations,
Crm,
Customer,
Customer Service Software,
Customer Support Software |
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| The software Live Site is devoted to arranging of a Support service in your Website. You will be able to enliven your site in the direct meaning of this word. Your customer will be able to see the staff of your company and talk to them. You will be able to dissolve the last border in the Internet business - absence of direct contact with the customer. New ActiveX Version 2.0!
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Type: Shareware; Released: 02/17/2009; Filesize: 7.7 MB; Price: USD $99.00;
Platforms: Windows
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