Customer Support And Service downloads |
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| Vuechat: customer service and CRM. Vuechat: The ultimate solution for customer service and CRM.
Vuechat is set of tools for Web-based customer service,
Instant Messaging, VoIP communcations, Video Conference and
the customer Relationship Management (CRM).
Vuechat allows customers
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Type: Shareware; Released: 01/10/2004; Filesize: 3.1 MB; Price: USD $80.00;
Platforms: Windows 98, Windows, Windows Me, Windows NT, Windows XP, Windows 2000
Tags:
Applet,
Chat,
Client,
Crm,
Customer,
Customer Service Software,
Customer Support Software,
Java,
Linux,
Live Video |
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| ManageEngine SupportCenter Plus is a complete web-based customer service & support Software offering Trouble Ticketing, Account & Contact Management, SLA Management & Knowledge base in one low-cost, easy-to-use package for superior customer support. ManageEngine SupportCenter Plus is a 100% web-based customer service and support Software that offers Trouble Ticketing, Account & Contact Management, SLA Management and Knowledge base in one low-cost, easy-to-use package. It helps you track and resolve
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Type: Freeware; Released: 11/05/2007; Filesize: 31.3 MB; Price: USD $0.00;
Platforms: Linux, Windows 2000, Windows 2003, Windows XP
Tags:
Customer Service Management Software,
Customer Support Software,
Knowledge Base,
Request Tracking,
Self Service Portal,
Service Level Agreement |
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| VueChat installs a web based customer service / Online Help Desk software on your website in a few minutes. The customer service software is featured with video/voice chat, Instant Messaging, VoIP and CRM technologies. VueChat Personal Edition is a customer service solution for the government and corporations that enables a web based customer service / online Help Desk techology with CRM, Live Video and VoIP (Voice over IP) technologies.
VueChat allows customers
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Type: Shareware; Released: 12/01/2005; Filesize: 3.3 MB; Price: USD $19.00;
Platforms: Windows 98, Windows, Windows Me, Windows NT, Windows XP, Windows 2000
Tags:
Business,
Chat,
Client,
Corporate,
Crm,
Customer,
Customer Service Software,
Customer Support Software,
Express,
Help Desk |
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| Greet your customers online, and help them buy! eTalkup is a free service that enables you to keep track of who's visiting your web site and to chat with them in real-time. Many online shoppers have questions and when they cannot be answered they may become frustrated and annoyed and leave. eTalkup helps your business make money by enabling you to providing great customer service to your online customers.
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Type: Freeware; Released: 06/12/2008; Filesize: 3.1 MB; Price: USD $0.00;
Platforms: Windows 2000, Windows 2003, Windows Vista, Windows XP
Tags:
Crm,
Help Desk,
Live Chat,
Live Customer Service,
Live Customer Support,
Live Help,
Live Person,
Live Support,
Web Analytics,
Web Statistics |
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| Add live chat on your web site watch visitors on your web site in real time and chat with them. Very good tool for web site increase sales and provide best customer service. Keep records of visitor activity on your web site. Fully customizable visitor interface. Easy to use and implement service. Invite visitors to chat with your or guide them without chatting also. Easy transfer chats to other operators, use predefine responses, full management of
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Type: Shareware; Released: 12/15/2005; Filesize: 478.7 KB; Price: USD $8.99;
Platforms: Windows 95, Windows, Windows 98, Windows Me, Windows NT, Windows 2000, Windows XP, Windows 2003
Tags:
Customer Chat,
Customer Service,
Customer Service Software,
Live Assistance,
Live Chat,
Live Help,
Live Support Chat Software,
Online Chat Live Chat Software,
Sales Chat,
Support Chat |
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| For Easy customer service and support. This software manages the customer requsets, based on a contract base or not. customer requests may be serviced via phone, using the help desk, or by thechnicians. An Outlook like calendar helps all the scheduling. The appointments that can be scheduled are not strictly technical, but of a wider nature. i.e. visit to a bank, appointment with a new client....The appointments are displayed by technician. The steps
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Type: Shareware; Released: 03/16/2006; Filesize: 9.3 MB; Price: USD $99.00;
Platforms: Windows 98, Windows, Windows Me, Windows NT, Windows 2000, Windows XP, Windows 2003
Tags:
Appointment,
Calendar,
Call Center,
Contract,
Crm,
Crm Software,
Customer,
Customer Request,
Customer Service,
Customer Service And Support |
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| StromaSoft CRM customer service helpdesk + Sales Force Automation + Email Newsletters + Outlook Integration. A ticket is created for every work task from reviewing a document to taking a telephone message. The tickets have owners, types and workflow statuses. In this way the ad hoc completion of all office tasks is formalised and streamlined to increase productivity. If your company is using Post-It notes, paper or email to manage the relationship
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Type: Shareware; Released: 03/24/2006; Filesize: 14.3 MB; Price: USD $199.00;
Platforms: Windows 98, Windows, Windows Me, Windows NT, Windows 2000, Windows XP, Windows 2003
Tags:
Call Center,
Call Logging,
Crm,
Customer Relationship Managements,
Ecrm,
Help Desk,
Helpdesk,
Incidents,
Instant Messaging,
Newsletter |
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| Polar Help Desk is a web based solution that helps you organize support department. With its features like incident management, knowledge base, email integration, reports and user friendly interface it helps you manage your support department.
As a value-added help desk solution, it facilitates your organization to distribute service and support delivery for both employees and external customers, while maintaining centralized control.
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Released: 09/20/2006; Filesize: 9.2 MB; Price: USD $200.00;
Platforms: Windows XP, Windows, Windows 2000, Windows 2003
Tags:
Computer Technical Support,
Customer Support Software,
Help Desk,
Help Desk Software,
Helpdesk,
Helpdesk Software,
Helpdesk System,
Online Technical Support,
Technical Support,
Trouble Ticket |
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| Querybot adds a powerful knowledgebase/interactive FAQ to any website almost instantly. Querybot is your 24-7 customer service front line. Querybot will instantly answer repetitive customer questions while forwarding unresolved issues to you by email. Querybot's award-winning system adds a powerful knowledgebase/interactive FAQ to any website almost instantly. Querybot is your 24 by 7 customer service front line. Querybot will instantly answer repetitive customer questions while forwarding unresolved
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Type: Shareware; Released: 12/14/2004; Filesize: 2.9 MB; Price: USD $19.95;
Platforms: Windows 95, Windows, Windows 98, Windows Me, Windows NT, Windows XP, Windows 2000
Tags:
Autoresponder,
Base,
Crm,
Customer,
Email,
Faq,
Frequent,
Html,
Knowledge,
Knowledgebase |
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| Polar Help Desk Free is a web based solution that helps you organize support department. With its features like incident management, knowledge base, email integration, reports and user friendly interface it helps you manage your support department. Polar Help Desk Free is a web based solution for organizing support department. It is fully functional, commercially free for 1 technician and unlimited number of end users. No trial period expiration, no obligations and no forms to fill out.
Incident
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Type: Freeware; Released: 02/19/2007; Filesize: 9.5 MB; Price: USD $0.00;
Platforms: Windows XP, Windows, Windows 2000, Windows 2003
Tags:
Computer Technical Support,
Customer Support Software,
Help Desk,
Help Desk Software,
Helpdesk,
Helpdesk Software,
Helpdesk System,
Online Technical Support,
Technical Support,
Trouble Ticket |
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| For Contractors and Tradesmen, Schedule Repairs and service Create up to 10 Work Vehicles. Create customer records. Schedule Requests for service, Vacations, etc. Track service Completions delete and Reschedule service events.Print Work Schedules daily.
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Released: 04/30/2004; Filesize: 40.6 KB; Price: USD $19.95;
Platforms: Windows 95, Windows, Windows 98, Windows Me, Windows XP
Tags:
Business,
Citrusware,
Construction,
Dispatch,
Dispatching,
Schedule,
Small Business |
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| If you do any tree services, such as removal, pruning, chipping or any other such services, this software is for you.
Now you can keep track of all past tree service jobs. You can tell what customer hires you the most, or the least. Keep track of telephone numbers, addresses and much more info for each customer you work for. You can search by dates, addresses, names and much more. Keep comments or special notes or other important information about
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Type: Shareware; Released: 04/23/2007; Filesize: 1.1 MB; Price: USD $14.99;
Platforms: Windows 95, Windows, Windows 98, Windows Me, Windows 2000, Windows XP
Tags:
Tree Business Software,
Tree Doctor,
Tree Removal,
Tree Service,
Tree Service Software,
Tree Services |
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| Commit - CRM, service and Billing for Small Computer Repair and Computer Services Businesses
Commit is an affordable CRM, service, Dispatching, Contracts and Billing software solution designed for IT service providers who -
* Provide maintenance services
* Handle customer support calls and on-site visits
* Sell hardware and off-the-shelf software
* Perform local repairs
* Manage service Contracts and need full control over their status
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Released: 08/17/2006; Filesize: 17.9 MB; Price: USD $249.00;
Platforms: Windows 98, Windows, Windows 2000, Windows XP, Windows 2003
Tags:
Computer Repair,
Computer Service Software,
Computer Services,
Crm Software,
Customer Support,
Dispatch Software,
Helpdesk,
It Services,
Service Management,
Service Software |
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| VueChat is a customer service software for the Government and Corporations, web based, featured with live video chat, VoIP and customer Relationship Management (CRM) functions. VueChat is a set of business solutions, techniques and technologies that allow people to communicate and build modern and efficient relations with customers and partners all over the world.
For home use, you may want to begin with VueChat Home which
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Type: Shareware; Released: 01/01/2005; Filesize: 607.9 KB; Price: USD $19.00;
Platforms: Windows 98, Windows, Windows Me, Windows NT, Windows 2000, Windows XP
Tags:
Affiliate,
Business,
Chat,
Client,
Commission,
Corporations,
Crm,
Customer,
Customer Service Software,
Customer Support Software |
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| customer Relationship Management Solution , Email Tracking / Incident Management, Staff logins with role based security, Timesheet management and reporting , Any languages and double-byte character sets , Comprehensive issue tracking systems. Whether you are a webmaster of a personal website, or the HR Manager for an international company, Global Site support will save you enormous time and costs when managing customer communication and support.
Global Site support is a fully supported
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Released: 06/22/2005; Filesize: 290.5 KB; Price: USD $23.00;
Platforms: Windows NT, Windows, Windows 2000, Windows XP, Windows 2003
Tags:
Crm,
Email Tracking,
Support |
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| Free live chat software for online sales and support teams. Increase sales, improve customer service, and reduce support costs. Simply install the client and add a chat button to your website to start chatting with your visitors. Upgrade to a paid edition to also manage sales leads, manage inbound emails, manage help desk tickets, and initiate pro-active chats with visitors. Used by over 11,000 active websites.
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Type: Freeware; Released: 12/25/2006; Filesize: 4.6 MB; Price: USD $0.00;
Platforms: Windows 98, Windows, Windows Me, Windows 2000, Windows XP, Windows 2003
Tags:
Chat,
Contact,
Contact Manager,
Contacts,
Crm,
Customer,
Customers,
Email,
Email Management,
Email Manager |
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| Free live chat software for online sales and support teams. Increase sales, improve customer service, and reduce support costs. Simply install the client and add a chat button to your website to start chatting with your visitors. Upgrade to a paid edition to also manage sales leads, manage inbound emails, manage help desk tickets, and initiate pro-active chats with visitors. Used by over 11,000 active websites.
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Type: Freeware; Released: 05/24/2005; Filesize: 4.2 MB; Price: USD $0.00;
Platforms: Windows 98, Windows, Windows Me, Windows 2000, Windows XP, Windows 2003
Tags:
Chat,
Contact,
Contact Manager,
Contacts,
Crm,
Customer,
Customers,
Email,
Email Management,
Email Manager |
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| Live chat service provides live chat support, visitor tracking and proactive sales for your products and services. Web based chat software allows multilingual chat conversation between online website visitors and website customer support executive. customer support chat software enables multi website service agent to communicate with website visitors and online customers simultaneously. Free customer support software is design and develop in active server pages (ASP) with complete support of AJAX
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Type: Shareware; Released: 01/11/2008; Filesize: 1.2 MB; Price: USD $99.00, INR 7269;
Platforms: Windows 2000, Windows 2003, Windows 98, Windows Me, Windows NT, Windows Vista, Windows XP
Tags:
Address,
Ajax,
Asp,
Browser,
Chat,
Customers,
Download,
Finder,
Flash,
Help |
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| The DataTrack System is an affordable, web enabled service and support management system designed for call centers, help desks, customer support centers, IT departments, and software development teams. Comprised of the DataTrack Server, Desktop Client, and Web Client, the DataTrack System offers an innovative, all-inclusive solution for organizations of all sizes and types. The DataTrack System helps with all facets of your help desk, including such
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Released: 10/23/2006; Filesize: 12.7 MB; Price: USD $349.99;
Platforms: Windows 98, Windows, Windows Me, Windows NT, Windows 2000, Windows XP, Windows 2003
Tags:
Call Center,
Customer Support,
Defect Tracking,
Help Desk Software,
Helpdesk,
Helpdesk Software,
Issue Tracking,
Support Management,
Trouble Ticket,
Work Order Management |
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| Joyland Casino is a fun and fresh online casino that offers over 50 of the most exciting Casino Games. Joyland Casino prides itself on superb customer service with friendly 24/7 support, and the latest in online gaming technology. Download Joyland Casino - Joyland Casino is a fun and fresh online casino that offers over 50 of the most exciting Casino Games. Joyland Casino prides itself on superb customer service with friendly 24/7 support, and the latest in online gaming technology
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Type: Freeware; Released: 06/22/2006; Filesize: 68.0 MB; Price: USD $0.00;
Platforms: Windows 95, Windows, Windows 98, Windows Me, Windows NT, Windows 2000, Windows XP, Windows 2003
Tags:
Baccarat,
Best Online Casino,
Blackjack,
Casino,
Casino Games,
Casino Online,
Casinos Online,
Cyber Casino,
Gaming,
Joyland Casino |
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