Email Customer Service downloads |
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| Querybot adds a powerful knowledgebase/interactive FAQ to any website almost instantly. Querybot is your 24-7 customer service front line. Querybot will instantly answer repetitive customer questions while forwarding unresolved issues to you by email. Querybot's award-winning system adds a powerful knowledgebase/interactive FAQ to any website almost instantly. Querybot is your 24 by 7 customer service front line. Querybot will instantly answer repetitive customer questions while forwarding unresolved
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Type: Shareware; Released: 12/14/2004; Filesize: 2.9 MB; Price: USD $19.95;
Platforms: Windows 95, Windows, Windows 98, Windows Me, Windows NT, Windows XP, Windows 2000
Tags:
Autoresponder,
Base,
Crm,
Customer,
Email,
Faq,
Frequent,
Html,
Knowledge,
Knowledgebase |
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| Vuechat: customer service and CRM. Vuechat: The ultimate solution for customer service and CRM.
Vuechat is set of tools for Web-based customer service,
Instant Messaging, VoIP communcations, Video Conference and
the customer Relationship Management (CRM).
Vuechat allows customers
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Type: Shareware; Released: 01/10/2004; Filesize: 3.1 MB; Price: USD $80.00;
Platforms: Windows 98, Windows, Windows Me, Windows NT, Windows XP, Windows 2000
Tags:
Applet,
Chat,
Client,
Crm,
Customer,
Customer Service Software,
Customer Support Software,
Java,
Linux,
Live Video |
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| StromaSoft CRM customer service helpdesk + Sales Force Automation + email Newsletters + Outlook Integration. A ticket is created for every work task from reviewing a document to taking a telephone message. The tickets have owners, types and workflow statuses. In this way the ad hoc completion of all office tasks is formalised and streamlined to increase productivity. If your company is using Post-It notes, paper or email to manage the relationship
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Type: Shareware; Released: 03/24/2006; Filesize: 14.3 MB; Price: USD $199.00;
Platforms: Windows 98, Windows, Windows Me, Windows NT, Windows 2000, Windows XP, Windows 2003
Tags:
Call Center,
Call Logging,
Crm,
Customer Relationship Managements,
Ecrm,
Help Desk,
Helpdesk,
Incidents,
Instant Messaging,
Newsletter |
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| VueChat installs a web based customer service / Online Help Desk software on your website in a few minutes. The customer service software is featured with video/voice chat, Instant Messaging, VoIP and CRM technologies. VueChat Personal Edition is a customer service solution for the government and corporations that enables a web based customer service / online Help Desk techology with CRM, Live Video and VoIP (Voice over IP) technologies.
VueChat allows customers
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Type: Shareware; Released: 12/01/2005; Filesize: 3.3 MB; Price: USD $19.00;
Platforms: Windows 98, Windows, Windows Me, Windows NT, Windows XP, Windows 2000
Tags:
Business,
Chat,
Client,
Corporate,
Crm,
Customer,
Customer Service Software,
Customer Support Software,
Express,
Help Desk |
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| Polar Help Desk is a web based solution that helps you organize support department. With its features like incident management, knowledge base, email integration, reports and user friendly interface it helps you manage your support department.
As a value-added help desk solution, it facilitates your organization to distribute service and support delivery for both employees and external customers, while maintaining centralized control.
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Released: 09/20/2006; Filesize: 9.2 MB; Price: USD $200.00;
Platforms: Windows XP, Windows, Windows 2000, Windows 2003
Tags:
Computer Technical Support,
Customer Support Software,
Help Desk,
Help Desk Software,
Helpdesk,
Helpdesk Software,
Helpdesk System,
Online Technical Support,
Technical Support,
Trouble Ticket |
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| Polar Help Desk Free is a web based solution that helps you organize support department. With its features like incident management, knowledge base, email integration, reports and user friendly interface it helps you manage your support department. Polar Help Desk Free is a web based solution for organizing support department. It is fully functional, commercially free for 1 technician and unlimited number of end users. No trial period expiration, no obligations and no forms to fill out.
Incident
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Type: Freeware; Released: 02/19/2007; Filesize: 9.5 MB; Price: USD $0.00;
Platforms: Windows XP, Windows, Windows 2000, Windows 2003
Tags:
Computer Technical Support,
Customer Support Software,
Help Desk,
Help Desk Software,
Helpdesk,
Helpdesk Software,
Helpdesk System,
Online Technical Support,
Technical Support,
Trouble Ticket |
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| Powerful, easy to operate software system for storing and managing customer records, service locations and service history with the additional capability to share data in real time over the network. customer Manager For Workgroup is a must-have schedule management tool for any company and individual specializing service. It's perfect to plan working hours, keep track of scheduled appointments and orders. The program gives you a customizable Date Navigator
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Type: Shareware; Released: 11/13/2008; Filesize: 21.3 MB; Price: USD $59.95;
Platforms: Windows 2000, Windows 2003, Windows 95, Windows 98, Windows Me, Windows NT, Windows Vista, Windows XP
Tags:
Appointment,
Appointments,
Calendar,
Customer,
Customer Manager,
Customer Manager For Workgroup,
Customer Service,
Manager,
Organizer,
Planner |
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| Group Mail Manager is easy and affordable web-based email response, tracking and management software, that allows you to manage, process, and track messages sent to generic email inboxes such as sales@, support@, and info@; instantly access the entire email history of any customer and use standard response templates. GMM can work with Sales and Marketing Departments, customer service and Support Departments and any other department, that uses generic
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Type: Shareware; Released: 04/02/2007; Filesize: 2.6 MB; Price: USD $99.99;
Platforms: Windows 95, Windows, Windows 98, Windows Me, Windows XP, Windows NT, Windows 2000, Windows 2003
Tags:
Email,
Email Client,
Email Inbox,
Group Account,
Imap,
Pop3 |
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| Group Mail Manager is easy and affordable web-based email response, tracking and management software, that allows you to manage, process, and track messages sent to generic email inboxes such as sales, support, and info; instantly access the entire email history of any customer and use standard response templates. GMM can work with Sales and Marketing Departments, customer service and Support Departments and any other department, that uses generic
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Type: Shareware; Released: 02/29/2008; Filesize: 2.0 MB; Price: USD $49.99;
Platforms: Windows 2000, Windows 2003, Windows 95, Windows 98, Windows Me, Windows NT, Windows XP
Tags:
Email,
Email Client,
Email Inbox,
Group Account,
Imap,
Pop3 |
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| Greet your customers online, and help them buy! eTalkup is a free service that enables you to keep track of who's visiting your web site and to chat with them in real-time. Many online shoppers have questions and when they cannot be answered they may become frustrated and annoyed and leave. eTalkup helps your business make money by enabling you to providing great customer service to your online customers.
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Type: Freeware; Released: 06/12/2008; Filesize: 3.1 MB; Price: USD $0.00;
Platforms: Windows 2000, Windows 2003, Windows Vista, Windows XP
Tags:
Crm,
Help Desk,
Live Chat,
Live Customer Service,
Live Customer Support,
Live Help,
Live Person,
Live Support,
Web Analytics,
Web Statistics |
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| ManageEngine SupportCenter Plus is a complete web-based customer service & Support Software offering Trouble Ticketing, Account & Contact Management, SLA Management & Knowledge base in one low-cost, easy-to-use package for superior customer Support. ManageEngine SupportCenter Plus is a 100% web-based customer service and Support Software that offers Trouble Ticketing, Account & Contact Management, SLA Management and Knowledge base in one low-cost, easy-to-use package. It helps you track and resolve
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Type: Freeware; Released: 11/05/2007; Filesize: 31.3 MB; Price: USD $0.00;
Platforms: Linux, Windows 2000, Windows 2003, Windows XP
Tags:
Customer Service Management Software,
Customer Support Software,
Knowledge Base,
Request Tracking,
Self Service Portal,
Service Level Agreement |
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| customer Relationship Management Solution , email Tracking / Incident Management, Staff logins with role based security, Timesheet management and reporting , Any languages and double-byte character sets , Comprehensive issue tracking systems. Whether you are a webmaster of a personal website, or the HR Manager for an international company, Global Site Support will save you enormous time and costs when managing customer communication and support.
Global Site Support is a fully supported
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Released: 06/22/2005; Filesize: 290.5 KB; Price: USD $23.00;
Platforms: Windows NT, Windows, Windows 2000, Windows XP, Windows 2003
Tags:
Crm,
Email Tracking,
Support |
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| Add live chat on your web site watch visitors on your web site in real time and chat with them. Very good tool for web site increase sales and provide best customer service. Keep records of visitor activity on your web site. Fully customizable visitor interface. Easy to use and implement service. Invite visitors to chat with your or guide them without chatting also. Easy transfer chats to other operators, use predefine responses, full management of
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Type: Shareware; Released: 12/15/2005; Filesize: 478.7 KB; Price: USD $8.99;
Platforms: Windows 95, Windows, Windows 98, Windows Me, Windows NT, Windows 2000, Windows XP, Windows 2003
Tags:
Customer Chat,
Customer Service,
Customer Service Software,
Live Assistance,
Live Chat,
Live Help,
Live Support Chat Software,
Online Chat Live Chat Software,
Sales Chat,
Support Chat |
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| RealMetrics performs over 110,000 tests per day against actual accounts established with email hosting providers to publish objective reports daily. Review the reliability, speed, and customers service performance of the top email hosting providers.
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Type: Freeware; Released: 09/26/2006; Filesize: 4.0 MB; Price: USD $0.00;
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