Itil downloads |
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| The Information Technology Infrastructure Library (itil) is a customizable framework of best practices that promote quality computing services in the information technology (IT) sector. itil addresses the organisational structure and skill requirements for an IT organisation by presenting a comprehensive set of management procedures with which an organisation can manage its IT operations.
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Type: Shareware; Released: 05/22/2006; Filesize: 3.2 MB; Price: USD $199.00;
Platforms: Windows 3.x, Windows, Windows 95, Windows 98, Windows Me, Windows NT, Windows 2000, Windows XP, Windows 2003, Mac OS X, Macintosh, Palm OS 1.0, Palm OS, Palm OS 4.0, Palm OS 5.0
Tags:
Itil,
Itil And Cmm,
Itil And Data Center,
Itil Certification,
Itil Cmm,
Itil Help Desk,
Itil Training |
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| The ProcessWorx CMDB provides a foundation for IT organizations to improve their core operational processes. By establishing a standard, centralized information repository through a Configuration Management Database (CMDB), IT organizations can establish higher levels of service delivery, support and increase customer satisfaction.
Based on the itil framework and ITSM best practices, this tactical, cost-effective solution helps IT organizations
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Released: 05/31/2006; Filesize: 39.2 MB; Price: USD $149.00;
Platforms: Windows 3.x, Windows, Windows 95, Windows 98, Windows Me, Windows NT, Windows 2000, Windows XP, Windows 2003
Tags:
Cmdb,
Configuration Management,
It,
Itil,
Itsm,
Mof,
Ola,
Service Catalog,
Service Level Agreement,
Service Management |
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| Data Center Audit (DCA) is a web based CMDB application for auditing, planning, and the organization of inventory within a data center. DCA is non-intrusive, non agent based and non self populating to ensure high security. Data Center Audit (DCA) is web based configuration management database (CMDB) web application designed for auditing, planning, and the organization of inventory within a data center. DCA is non-intrusive, non-agent based, non network probing and therefore
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Type: Commercial; Released: 01/01/2008; Filesize: 70.0 MB; Price: USD $50.00;
Platforms: Linux, Windows 2000, Windows 2003, Windows Vista, Windows XP
Tags:
Auditing Software,
Cmdb,
Computer Lab Software,
Configuration Management Database,
Data Center Audit,
Datacenter,
Inventory Control,
Inventory Software,
Inventory Tracking,
It Infrastructure Library |
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| Collaborate on helpdesk tickets in Outlook. Create tickets from e-mail or webform. Describe problems using attached files and rich text. Sort tickets. Get information from the Outlook contacts or the GAL. Open tickets are stored in Outlook and in an Access or SQL database. Closed tickets are retained only in the database but can be searched and re-created in Outlook if needed. Mail conversations can be tracked. Powerful, integrated Statistics tool
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Type: Shareware; Released: 01/10/2007; Filesize: 6.8 MB; Price: USD $690.00, EUR 500;
Platforms: Windows 2000, Windows 2003, Windows XP
Tags:
Computer Support,
Customer Support,
Essential Statistics,
Group Support,
Help Desk Management,
Help Desk Software,
Help Desk Solution,
Help Statistics,
Helpdesk,
Issue Tracking |
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| IPI.HELPDESK improves the process of communication with customers by providing a simple and intuitive interface both to customer and employees, ensuring full control and transparency of this process. Do you have a web site and customers? Great! IPI.HELPDESK will help you to communicate efficiently with your customers through your web site.
7 reasons for choosing IPI.HELPDESK:
1. Price: $99.95
This is the full product price, not per user
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Type: Demo; Released: 12/20/2006; Filesize: 1.6 MB; Price: USD $99.95;
Platforms: Windows NT, Windows, Windows XP, Windows 2000, Windows 2003
Tags:
Accounting,
Cms,
Crm,
Dispatching,
Eam,
Erp,
Etom,
Help-Desk,
Helpdesk,
Inventory |
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| Polar Help Desk is a web based solution that helps you organize support department. With its features like incident management, knowledge base, email integration, reports and user friendly interface it helps you manage your support department.
As a value-added help desk solution, it facilitates your organization to distribute service and support delivery for both employees and external customers, while maintaining centralized control.
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Released: 09/20/2006; Filesize: 9.2 MB; Price: USD $200.00;
Platforms: Windows XP, Windows, Windows 2000, Windows 2003
Tags:
Computer Technical Support,
Customer Support Software,
Help Desk,
Help Desk Software,
Helpdesk,
Helpdesk Software,
Helpdesk System,
Online Technical Support,
Technical Support,
Trouble Ticket |
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| IPI.MANAGER assumes full control of job execution by tracking deadlines and reminding employees about expired or outstanding personal tasks. Task management systems are now widely used in large organizations, and they require a thorough, systematized approach to implementation and deployment. In the SMB market, however, systems such as HelpDesk, ServiceDesk or TaskManager are very rare, because
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Type: Demo; Released: 12/20/2006; Filesize: 1.6 MB; Price: USD $599.95;
Platforms: Windows NT, Windows, Windows XP, Windows 2000, Windows 2003
Tags:
Accounting,
Cms,
Crm,
Dispatching,
Eam,
Erp,
Etom,
Help-Desk,
Helpdesk,
Inventory |
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| Polar Help Desk Free is a web based solution that helps you organize support department. With its features like incident management, knowledge base, email integration, reports and user friendly interface it helps you manage your support department. Polar Help Desk Free is a web based solution for organizing support department. It is fully functional, commercially free for 1 technician and unlimited number of end users. No trial period expiration, no obligations and no forms to fill out.
Incident
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Type: Freeware; Released: 02/19/2007; Filesize: 9.5 MB; Price: USD $0.00;
Platforms: Windows XP, Windows, Windows 2000, Windows 2003
Tags:
Computer Technical Support,
Customer Support Software,
Help Desk,
Help Desk Software,
Helpdesk,
Helpdesk Software,
Helpdesk System,
Online Technical Support,
Technical Support,
Trouble Ticket |
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| StableNet Express comprehensively monitors your entire business critical network, system and application environments and helps you understand the health of your network devices and services. StableNet Express provides real-time end-to-end visibility and accurate troubleshooting. Businesses benefit from the assurance that their networks, systems and applications are up and service levels are met. StableNet gives organizations the security
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Type: Shareware; Released: 12/13/2007; Filesize: 60.0 MB; Price: USD $3490.00;
Platforms: Windows 2003, Windows Vista, Windows XP
Tags:
Capacity Planning,
Cflow,
Itil,
Mpls Optimization,
Netflow,
Netstream,
Network Management,
Performance,
Reporting,
Rmon |
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