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Akeni Help Desk Assistant Enterprise IM v1.0 by Akeni

Akeni Help Desk Assistant can be used with Akeni Enterprise Instant Messaging IM. Sales and support staff can interact with customers in real time, without the worry of costly long distance phone calls or the delays of antiquated e-mail systems. Visitors just need to click on the "live help" button to chat without having to install any software. Some of our features are: session transcripts for future reference; team based support that allows one operator to call upon another for assistance or to transfer a session to another operator; canned replies for frequently asked questions; etc. You can implement your corporate instant messaging IM policies.

What Changes:
Date Version Release History
07/07/2005 1.0 none
Type:  Demo
Price: USD $799.00
Tags:  Live Help, Live Support, Help Desk, Enterprise Im, Corporate Im, Business Im, Live Sales, Instant Messaging, Web Chat, Chat

Software Info

Released:July 7, 2005 Filesize:10.6 MB Language:English Platforms:Windows, Windows 2000, Windows XP, Windows 2003, Linux Requrements:Pentium 266 or better Install:Install

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