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Customer Service downloads

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VueChat Customer Service
VueChat Customer Service 1.5 download by VueCam VueChat installs a web based customer service / Online Help Desk software on your website in a few minutes. The customer service software is featured with video/voice chat, Instant Messaging, VoIP and CRM technologies. VueChat Personal Edition is a customer service solution for the government and corporations that enables a web based customer service / online Help Desk techology with CRM, Live Video and VoIP (Voice over IP) technologies. VueChat allows ...
Type: Shareware;    Released: 12/01/2005;    Filesize: 3.3 MB;    Price: USD $19.00;
Platforms: Windows, Windows 98, Windows Me, Windows NT, Windows 2000, Windows XP
Tags: Express, Online, Web Based, Live Voice, Chat, Software, Web, Video Chat, Business, Corporate Download
StromaSoft CRM Customer Service Helpdesk - Outlook Edition
StromaSoft CRM Customer Service Helpdesk - Outlook Edition 3.3.0 download by StromaSoft Ltd StromaSoft CRM customer service helpdesk + Sales Force Automation + Email Newsletters + Outlook Integration. A ticket is created for every work task from reviewing a document to taking a telephone message. The tickets have owners, types and workflow statuses. In this way the ad hoc completion of all office tasks is formalised and streamlined to increase productivity. If your company is using Post-It notes, paper or email to manage the relationship ...
Type: Shareware;    Released: 03/24/2006;    Filesize: 14.3 MB;    Price: USD $199.00;
Platforms: Windows, Windows 98, Windows Me, Windows NT, Windows 2000, Windows XP, Windows 2003
Tags: Newsletter, Ecrm, Outlook, Telephony, Crm, Workflow, Tickets, Incidents, Call Center, Support Calls Download
Easy-CSS
Easy-CSS 1.01 download by kosmos BOS For Easy customer service and Support. This software manages the customer requsets, based on a contract base or not. customer requests may be serviced via phone, using the help desk, or by thechnicians. An Outlook like calendar helps all the scheduling. The appointments that can be scheduled are not strictly technical, but of a wider nature. i.e. visit to a bank, appointment with a new client....The appointments are displayed by technician. The steps ...
Type: Shareware;    Released: 03/16/2006;    Filesize: 9.3 MB;    Price: USD $99.00;
Platforms: Windows, Windows 98, Windows Me, Windows NT, Windows 2000, Windows XP, Windows 2003
Tags: Customer, Technician, Customer Service, Customer Request, Schedule, Appointment, Knowledge Base, Crm, Contract, Help Desk Download
LIVECHAT Contact Center
LIVECHAT Contact Center 5.5 download by LIVECHAT Software LIVECHAT Contact Center is a customer service solution. With chat button placed on the website, visitors without installing any software receive simple & quick access to live chat with customer service representatives or sales support. Agent has got even more functionalities- personal and automated chat invitation, web traffic monitoring and visitor information page are just basic features to start with. Application includes search engine icons to ...
Type: Commercial;    Released: 02/17/2009;    Filesize: 7.3 MB;    Price: USD $36.00;
Platforms: Windows, Windows 2000, Windows XP, Windows Vista
Tags: Livechat Contact Center, Live Chat Software, Live Help, Live Support, Contact Center, Live Chat, Live Help Software, Live Person, Live Support Software, Support Software Download
Vuechat
Vuechat 1.2 download by Bluetech Inc. Vuechat: customer service and CRM. Vuechat: The ultimate solution for customer service and CRM. Vuechat is set of tools for Web-based customer service, Instant Messaging, VoIP communcations, Video Conference and the customer Relationship Management (CRM). Vuechat allows ...
Type: Shareware;    Released: 01/10/2004;    Filesize: 3.1 MB;    Price: USD $80.00;
Platforms: Windows, Windows 98, Windows Me, Windows NT, Windows 2000, Windows XP
Tags: Chat, Live Video, Voice Over Ip, Voip, Live Voice, Webcam Chat, Video Chat, Customer, Client, Crm Download
VueChat Enterprise Server
VueChat Enterprise Server 1.3 download by VueCam VueChat is a customer service software for the Government and Corporations, web based, featured with live video chat, VoIP and customer Relationship Management (CRM) functions. For corporations and governments we supply VueChat Enterprise as a solution for web-based customer service with CRM, Live Video and VoIP (Voice over IP) technologies. VueChat Enterprise allows customers and website visitors to contact ...
Type: Shareware;    Released: 01/01/2005;    Filesize: 607.9 KB;    Price: USD $19.00;
Platforms: Windows, Windows 98, Windows Me, Windows NT, Windows 2000, Windows XP
Tags: Affiliate, Commission, Voip, Live Voice, Webcam Chat, Video Chat, Chat, Business, Records, Corporations Download
Chat Interface for Operator
Chat Interface for Operator 1.4 download by Live2Support Inc. Very good tool for web site increase sales and provide best customer service. Keep records of visitor activity on your web site. Fully customizable visitor interface. Easy to use and implement service. Invite visitors to chat with your or guide them without chatting also. Easy transfer chats to other operators, use predefine responses, full management of saved chat sessions, view visitor's geographic location, IP address, referrer etc. Alternate ...
Type: Shareware;    Released: 12/15/2005;    Filesize: 478.7 KB;    Price: USD $8.99;
Platforms: Windows, Windows 95, Windows 98, Windows Me, Windows NT, Windows 2000, Windows XP, Windows 2003
Tags: Customer Service, Online Chat Live Chat Software, Live Support Chat Software, Live Assistance, Visitor Monitoring, Customer Service Software, Web Site Chat, Web Chat, Live Chat, Sales Chat Download
Querybot Web Knowledgebase/FAQ
Querybot Web Knowledgebase/FAQ 1.3 download by Querybot Systems Querybot adds a powerful knowledgebase/interactive FAQ to any website almost instantly. Querybot is your 24-7 customer service front line. Querybot will instantly answer repetitive customer questions while forwarding unresolved issues to you by email. Querybot is your 24 by 7 customer service front line. Querybot will instantly answer repetitive customer questions while forwarding unresolved issues to you by email. The system records all questions and is designed to improve over time as new issues ...
Type: Shareware;    Released: 12/14/2004;    Filesize: 2.9 MB;    Price: USD $19.95;
Platforms: Windows, Windows 95, Windows 98, Windows Me, Windows NT, Windows 2000, Windows XP
Tags: Web, Html, Knowledge, Base, Knowledgebase, Faq, Email, Autoresponder, Frequent, Questions Download
ManageEngine SupportCenter Plus
ManageEngine SupportCenter Plus 6.5 download by AdventNet Inc ManageEngine SupportCenter Plus is a complete web-based customer service & Support Software offering Trouble Ticketing, Account & Contact Management, SLA Management & Knowledge base in one low-cost, easy-to-use package for superior customer Support. ManageEngine SupportCenter Plus is a 100% web-based customer service and Support Software that offers Trouble Ticketing, Account & Contact Management, SLA Management and Knowledge base in one low-cost, easy-to-use package. It helps you track and resolve ...
Type: Freeware;    Released: 11/05/2007;    Filesize: 31.3 MB;    Price: USD $0.00;
Platforms: Windows 2000, Windows XP, Windows 2003, Linux
Tags: Customer Support Software, Customer Service Management Software, Request Tracking, Service Level Agreement, Self Service Portal, Knowledge Base Download
eTalkup
eTalkup 2.1 download by DigiBell eTalkup helps your business make money by enabling you to providing great customer service to your online ...
Type: Freeware;    Released: 06/12/2008;    Filesize: 3.1 MB;    Price: USD $0.00;
Platforms: Windows 2000, Windows XP, Windows 2003, Windows Vista
Tags: Live Customer Support, Live Customer Service, Live Help, Live Chat, Live Support, Live Person, Help Desk, Crm, Web Analytics, Web Statistics Download
LiveHelpNow
LiveHelpNow 4.0 download by LiveHelpNow, Inc Help Desk and customer service Software by LiveHelpNow. Improve support, increase sales. Used by 20000+ companies. With LiveHelpNow Live Chat, Ticket System and Support System (Knowledge base) customer service tools your business will become something more in the eyes of your customers, something that they wanted to see. Give the intelligence of LiveHelpNow ...
Type: Freeware;    Released: 09/28/2009;    Filesize: 1.9 MB;    Price: USD $0.00;
Platforms: Windows 2000, Windows XP, Windows 2003, Mac OS X, Windows Vista
Tags: Customer Service Software, Help Desk Software, Live Chat Download
HelpDesk
HelpDesk 7.0.3 download by JitBit Software Jitbit HelpDesk is a web based help desk utility ("ticket system"), created to deliver outstanding customer service to your clients. Easy to install, accessible from anywhere as a web application and simple to use.

Jitbit HelpDesk tracks and handles your customers' issues and saves your technicians' time.

A customer submits a ticket (an "issue") to Jitbit Help-Desk web-application (using the web-interface or by sending an ...
Type: Shareware;    Released: 05/10/2012;    Filesize: 2.7 MB;    Price: USD $299.00;
Platforms:
Tags: Helpdesk Utility, Email Notification, Customer Service, Helpdesk, Customer, Assign Download
SmarterTrack
SmarterTrack 7.0.4197 download by SmarterTools Inc. SmarterTrack is a powerful help desk application that transforms customer service efforts into a comprehensive, multi-channel communications portal with features like a Ticket system, Live Chat, WhosOn, branding and language support, cost analysis, data mining, reporting, surveys, and a Knowledge Base.

Fully integrated brand support enables companies to increase brand recognition, yet provides the flexibility to share resources and agents ...
Type: Freeware;    Released: 05/26/2012;    Filesize: 166.0 MB;    Price: USD $0.00;
Platforms:
Tags: Customer Service, Communications Portal, Software Branding, Brand, Helpdesk, Communication Download
LiveChat
LiveChat 3.5.1 download by LiveChat LiveChat - live chat and help desk software to increase sales and improve customer service. Place a live chat option on your website to provide immediate assistance to your online visitors and turn them into customers. LiveChat is an easy to use yet powerful live chat and help desk software for customer service and online sales. It opens up a direct communication channel so you can respond to customers' questions and concerns quicker, right from the website. You can ...
Type: Freeware;    Released: 05/24/2017;    Filesize: 2.0 MB;    Price: USD $0.00;
Platforms: Mac OS X
Tags: Chat, Customer, Service, Support, Engagement, Ecommerce, Help, Desk, Live, Button Download
PHP Customer Helpdesk & Ticket Script
PHP Customer Helpdesk & Ticket Script 1.1 download by Webbiscuits Software Ltd.Sti. Get Webbiscuits customer Helpdesk for your fast, effective and low cost solution to providing excellent customer service. You no longer need to rely on expensive phone support system and man power to attend to your customers. Set up an online helpdesk ticketing system on your website so that your customers can now post their issues that need your attention. customer Helpdesk provides 24/7 online customer service on your website for your business.
Type: Commercial;    Released: 05/02/2012;    Filesize: 2.4 MB;    Price: USD $59.00;
Platforms:
Tags: Help Desk Software, Customer Support Software, Ticket Script, Helpdesk Download
Egsoft After-sale Service
Egsoft After-sale Service 4.51 download by Egsoft Egsoft After-sale service is a process for handling customer service software, Can be very convenient for customer, service, maintenance, commodity parts, warehouse, staff and assessment, accounts, and the re-visit and other practical functions. Widely used in need of repair service and after-sales service industry. Highlight the ease operation and functional practicality, as well as the powerful customization features, without training, they can ...
Type: Shareware;    Released: 04/15/2012;    Filesize: 81.0 MB;    Price: USD $199.95;
Platforms:
Tags: After-Sale Service Download
Close Support Service Desk 3.01.08 download by Close Fit Software Limited The software will enable your service team to work effectively and efficiently, solving problems and providing top class customer service.

The design allows support and service teams to work effectively together by sharing asset and support information.

The Express Edition of the service Desk provides for management of organisations, people, tasks and calls and is ideally suited to any customer service activity.

Give ...
Type: Shareware;    Price: USD $0.00;
Platforms: Windows, Windows Vista
Tags: Close, Crm, Software, Customer, Service, Desk, Application, Support Download
SlottaTime
SlottaTime 1.22 download by ProcessIT Limited The SlottaTime Work Scheduling Application is the perfect software solution for customer service and Support businesses. SlottaTime is designed to serve as a scheduling system you can use to manage the staff and the equipment your business has.

Features include:

-Schedule and plan customer service workloads for multiple Teams or Crews,
-Calendar View of all work (Single, 5 , 7 or 10 Day views),
-Manage Customers ...
Type: Shareware;    Released: 04/18/2012;    Filesize: 7.6 MB;    Price: USD $700.00;
Platforms:
Tags: Service Appointment, Customer Management, Workload Planner, Appointment, Scheduler, Workload Download
Help Desk Premier
Help Desk Premier 4.5 download by Help Desk Software Help Desk Premiere is an online-based customer service program from BrightBox Solutions and Help-Desk-Software, LLC. ItOCOs designed to help your service agents quickly and accurately solve customer complaints of any scale. Help Desk Premiere can elevate any service team into help desk all stars. It includes an expansive ticket management system, the ability to convert emailed complaints directly into service tickets, and an easy-to-use, fully adjustable ...
Type: Shareware;    Filesize: 116.8 MB;    Price: USD $995.00;
Platforms:
Tags: Help, Desk, Software, Helpdesk, Service, Call, Tracking, Issue, Ticket, Management Download
Business Letter Professional 2007
Business Letter Professional 2007 6.5 download by eMatrixSoft Best letter-making software for marketing managers, home businesses, consultants, accountants, secretaries,customer service, HR managers, and CEOs. Includes more than 1000 typical business letter templates. Complain & Apology: complain about goods and bad service, eliminate misunderstandings, stop illegal use of properties, and explain mistakes on customer service. Cooperate & Legal: protect your Intellectual Property, protect company secrets, better negotiate ...
Type: Shareware;    Released: 04/26/2007;    Filesize: 1.6 MB;    Price: USD $39.99;
Platforms: Windows, Windows 3.x, Windows 95, Windows 98, Windows Me, Windows NT, Windows 2000, Windows XP, Windows 2003
Tags: Letter, Making, Software, Marketing, Manager, Home, Business, Consultant, Accountant, Secretary Download